O'Reilly Auto Parts is praised for its exceptional customer service and knowledgeable staff. Customers have highlighted their positive experiences with employees like Ramiro and Rommel Diaz, who go above and beyond to assist with issues, including returns and vehicle diagnostics. One customer noted that Rommel helped test their battery and alternator, ultimately replacing the old battery on-site, making the experience comfortable and trustworthy. The quality of O'Reilly's parts is also commended, with one customer expressing relief after finding a functional camshaft sensor that resolved their car's startup issue, unlike previous experiences at competitors. The store is well-stocked, though some customers mentioned the need for additional cashiers to reduce wait times. Overall, O'Reilly Auto Parts is recognized for its commitment to customer satisfaction and quality products.
The customer service was excellent in helping test, purchasing, & changing out my battery! I may misspell the names, but Osbaldo & Isaiah were knowledgeable, helpful, & offered timely service. Thank you!
November 2025
Good service came in almost before closing time fit helped last min
October 2025
Just something to improve their service: They only deliver to commercial business accounts. They should also consider roadside service for a fee. I'm stuck here in need of engine oil but they don't deliver.
