December 2022 by Martha Ramirez
Found what I wanted and got my point discount
October 2022 by nestormondragon
Wide selection of shoes and excellent customer service. They had stocked shoes incorrectly due to a surplus, and I got charged $10 extra and I use a $10 discount from my points that I have accumulated. I noticed it after having purchased the shoes and went back immediately to ask if they could at least honor the $10 of the points that I had used and return the shoe all together. The manager was very kind and respected the $10 price difference in the display of the shoe and also refunded the $10 in points giving me back a total of $20. I got the shoes for 54 when they were incorrectly posted at 74.
September 2022 by Rude Boys Motorsports
These people always treat me right here shout out to Charlie and all the managers there true professionals in a tough city to be in
June 2022 by Rudy Escobar
They have a good selection of shoes for all ages
June 2022 by Jose Guevara
They always have what I need for my daughter's.. reasonable prices.
May 2022 by Jesus L. Banda
WSS is old school I used to buy my tennis shoes my work boots and socks back in Long Beach in Long Beach boulevard. They have always had great service for the customers and they don't mind getting the right size of shoes for you if they have it. This store was clean and there was a young lady at the entrance to help me out to get my work boots my size my color and she did it with a smile thank you love you WSS. Bring bring the entire family they have kids shoes mom's shoes wife shoes. Sincerely Jesus Banda's honest reviews.
May 2022 by Dane Hyde
Ivonne & Linda were incredible helping me with my purchase Saturday...rare to find good help like them these days! Thx again ladies!!!
May 2022 by Lilo Lila
Yvette ery unprofessional, staying only at the door, answering to customers without looking at them, telling her employers 'help the man', making personal phone calls.... We helped ourselfs.... OUT! Not recommended....
May 2022 by Delphina Fina Martinez
Although team members are very helpful and friendly there wasn't w wide variety to choose from
May 2022 by Dane H.
GREAT CUSTOMER SERVICE!!! Will definitely be back. Ivonne & Linda were excellent!! Thank you again!!!
May 2022 by Brenda Y.
I can always find the working shoes I need. The stores that I visited were clean and in order in regards to organizing the place. The customer service was good. I hope it will be there same way next time I get to visit the store. Thank you.
April 2022 by Felicia S.
We went to buy some shoes with my husband and our grandbaby on SaturdayApril 23, 2022. The customer service was horrible. While we were in the store all the employees about 6 of them were all talking at the front of the store really bad about a previous customer. Not only is in bad taste while other customers are still in the store with kids and listening to them using very foul language and no manager told them to stop or to watch their language. It's very unprofessional and very uncomfortable to hear them talk about other customers in the store. One of the employees even said he didn't care if he got [email protected]
##$ fired but he would curse a customer out. We had to leave it was inappropriate and they had no pride in their job and made the store look very bad. You just don't do that while customers are in the store and specifically when kids are also present. If I could give 0 stars I would. I know this wouldn't happen if you went to a shoe store in a white community. For the manager to let them do that during store hours is unacceptable.
April 2022 by Alberto Rodriguez
I've been to a few WSS in my day, and honestly this is probably the worst yet. Very small for what you'd expect of a WSS, and an ugly location. Not rare to see trash right outside and homeless people lounging about. The selection inside is typical of a WSS, however on multiple occasions the sizes/styles we were hoping for were unavailable in our desired size or out of stock entirely. Guess you can attribute it to the small size. Wish there was another one in the Whittier/SFS area, miss the Pico store. You're better off headed to the one on Beverly in Montebello or even the one on Soto in Boyle Heights.
March 2022 by Deenise S
The variety of shoes for kids is okay. The thing I really disliked is how rude the employees were. Especially the cashier, she was rude like if she didn't want to be there. Her tone of voice was so uncaring. And she threw the money at us when she gave us our change. If you really do not want to work then don't be there. It is not our fault that you don't like your job.Not coming back.
March 2022 by Julianna Torres (KAOS)
Quick and easy visit. Found the shoe and size I was looking for. Very friendly staff.