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October 2023 by jo Cole
I like to add 100% customer service to Dan...it's feels so good to be recognized when I shop at ACE Hardware store here in Novato Ca....Dan never fails me, Dan takes the time and effort to satisfy a customer, that is outstanding....these days it's unsure to depend on customer service. I look forward to meet Dan because he has the knowledge, patience's, quickness, and always helping for the comfort of needs and the expectation to serve customers. thank you Dan... I always appreciate good customer service. Dan you deserve million stars!!! thank you again?
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October 2023 by Josh Kimbrough
Amazing selection, there's always a staff member available to help you find what you are looking for.
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October 2023 by R8CEHORSE
There are several metrics why Pini is a great place to shop.Customer ServiceKnowledgeCommunity InvolvementValueLeading off, their customer service is EXCELLENT. It's like they actually like to be there and their management treats them well. What a concept! Every time I go there, they are happy to help. I actually love shopping here because I love fixing things but the fine folks that work there are happy to help you too.I have gone there for many different projects ranging from home to auto. Whatever project I'm shopping for there is a knowledgeable associate there ready to help (also see not above willingness to help). Got a busted toilet? many associates know their stuff, have a sagging bumper that require the most obscure piece of hardware ever? Yep, the guys in hardware know whats up.One of the really cool things (I think) is that they have boy scouts, Girl Scouts, Associate BBQ and other events there to help community groups or to educate the community. A someone that pours a lot of time into community events, I appreciate that. (Buy some girl scout cookies or some popcorn next time lol).Lastly, there is a value aspect of shopping there that I like. Value is a metric that is tricky to measure. Some measure it by the lowest price found in a large warehouse like store. Ok, that's fair but I like to measure it in going in, getting what I need, getting out QUICKLY and wrapping up my project asap. I also appreciate that they occasionally send out coupons for things (I am NOT a coupon guy).With all that being said I think PINI is a superior shopping experience and a great way to support a community business.Enjoy!
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August 2023 by rudy gelenter
Best hardware store in Marin. Best in the Bay. California? Maybe! Great service. They have a lil bit of everything and of course, that 1/4 20 bolt with a hex head.
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August 2023 by Alan Williams
Always a quick and easy place to go to for any hardware supplies. Friendly staff and they always give my dog a treat which she loves ?
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July 2023 by Dawn Davis
Love this store. I always go with my friend even when I don't need anything...although I almost always find something to buy.
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June 2023 by Adam Laskowitz
Such a great Ace, great supplies in stock. I REALLY wish they were open just a bit later though - it's hard to have just a 1 hour window after working a full day to get to Ace in time before they close
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June 2023 by Marin4me
I've been shopping here for many years. Pini has a really good assortment of tools, supplies, and gadgets. Save yourself a trip to the big-box stores. They have everything you need for your home remodeling or repair project. Cookware, precision computer and cell phone screwdrivers, canning jars, paints, stains, brushes, glues, caulking, BBQ's, and related supplies, together with screws, nuts, bolts, bulbs, lights and lighting fixtures, electrical, plumbing, cleaning supplies, etc., etc. If you need it, Oh, and by the way, they also can make copies of your house keys. So, if you need it, Pini very likely has it in stock.
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April 2023 by Thomas Smith
Very very helpful and had everything I needed
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April 2023 by Raymond Staley
What can you say that hadn't already been said. The best Ave I have ever visited.
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April 2023 by Mike Stewart
Best hardware store I have been to.
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February 2023 by brian eads
For a small hardware store it's pretty good. Customer service is excellent.
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January 2023 by Liliana Nazarian
Always get great help finding what we need for our home and garden projects.
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December 2022 by Ernie Castiaux
They have everything. Great customer service. This is my go to store for home improvement projects.
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December 2022 by Trek
Been going to Pini for over 50 years.Expect I'll be going a bit longer, Lord willing ofcourse.