Best Western Plus Novato Oaks Inn is a well-maintained hotel that offers a comfortable stay for short-term visitors. Guests appreciate the helpful and friendly staff, with many praising their attentive customer service, especially at the front desk. The front desk staff, including a standout team member, are known for being patient, kind, and eager to assist, even offering help with luggage and opening doors for guests with mobility needs. The hotel features clean rooms, some with minor issues like spiders due to its natural surroundings, but overall, the rooms are comfortable and well-kept. Guests enjoy amenities such as a pool, jacuzzi, and a grill, making it ideal for relaxation and family stays. The complimentary breakfast is simple but plentiful, and guests often recommend trying the cookies available in the evening. The location is convenient for visiting nearby towns, wine country, and coastal areas. The atmosphere is friendly and welcoming, making it a popular choice for both leisure and business guests.
This is a great hotel in a great location. Staff are friendly and go out of their way to ensure guests have a positive experience. Top notch breakfast buffet! Rooms are quiet and extremely clean. We love this place.
March 2026
Never stayed at Best Western before and was pleased to find this hotel very clean, accommodating staff and updated room. Would stay there again. Nice walking loop nearby!
February 2026
Service is great. Rooms are very clean. Shower head is nice but the temperature would constantly change from warm to scorching hot:/ breakfast has good options and they have almond milk 😊
