Best Western Plus Novato Oaks Inn is a well-maintained hotel that offers a comfortable stay for short-term visitors. Guests appreciate the helpful and friendly staff, with many praising their attentive customer service, especially at the front desk. The front desk staff, including a standout team member, are known for being patient, kind, and eager to assist, even offering help with luggage and opening doors for guests with mobility needs. The hotel features clean rooms, some with minor issues like spiders due to its natural surroundings, but overall, the rooms are comfortable and well-kept. Guests enjoy amenities such as a pool, jacuzzi, and a grill, making it ideal for relaxation and family stays. The complimentary breakfast is simple but plentiful, and guests often recommend trying the cookies available in the evening. The location is convenient for visiting nearby towns, wine country, and coastal areas. The atmosphere is friendly and welcoming, making it a popular choice for both leisure and business guests.
This little gem was a beauty with great amenities and just lovely staff.
August 2026
This place is really good and a value. The lobby is really nice. The rooms are really nice. Everything is clean. It is quiet. Everything is much better than even expected.
August 2026
Top notch hotel with excellent service and clean, comfortable rooms. I had a change in my schedule and had to work the rooms around but they were very accommodating and did the best they could to keep me in one room. Highly recommended.
