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January 2024 by Vncentcamilleri Juliesilva
And thats too much to give them. I have a baby and was driving on a spear that needed air. They told me very rudely "did you buy gas" so I had to buy 1.23 worth of gas unordered to get air. That young man behind the counter needs to remember that sometimes customers Might be going through personal things and his attitude could trigger Something very bad. I would contact his .manager but he's probably just as Entitled
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December 2023 by S.j. S.
So i go to this gas station everyday i live next door... i come in at 5am say good morning go over to the hot food station ask if theres chicken in bag for Krispy krunchy the store manager says yes i go to grabb a bag its fluffy i go to open it b4 i pay for it to see what it is she says dont open it b4 you buy i said im buying it but this dont feel like chicken i open it its a chicken sandwich i ask i thought you said it was chicken i said it was a chicken sandwich it says it on the bagg i read the bagg and says no it dont so she copped a hole ass attitude i had to ask her if she was ok this morning cause everything she told me was wrong so i took the chicken off the bread and ate the chicken and left the rest on the counter and asked her to throw it away and went to walk out the door as she was cursing me out and telling me i was banned from the store for being a customer
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August 2023 by Nikki P.
Maybe it's not even worth writing this review considering the other bad reviews already posted but I feel compelled to anyway. This is a horrible gas station. Similar to another reviewer, I got a flat tire and needed air asap. I asked the two young men inside if I could get some change for the air machine but was told nope, no change available. So I said ok, is there any way for me to get air then? They said, very rudely, only if you buy gas. I asked if there was a way I could pay them for air since I didn't need gas and, again, nope. They very clearly couldn't care less. The people that work here have no sympathy, compassion, or common sense. What a joke. This place deserves zero stars.
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August 2023 by Mike S.
Avoid this place, ever seen that Jack Nicholson movie with the waitresses robotic replies to his simple requests? Well, stranded and needing to air up my motorcycles flat rear tire, she pretty much rejected to provide any assistance in starting up the air pump outside. Customer only. I could not get any quarters for the machine, get the disabled bike to a gas pump, so I was forced to buy a 3$ candy bar. Not so much the money, just the attitude. Once again, a reminder of the type of world we are sending our kids into. Sad.
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May 2023 by Michael Moore
Everytime I walk into the Extra Mile Chevron at night, the place is spotless. Gerzan offers great customer service and never hesitates to meet any needs I might have. Also, probably the only gas station in novato where it smells clean & looks clean. Thanks for making getting gas and snacks a good time gerzan
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February 2023 by Keith Worthington
Lowest priced diesel fuel in the area. Easily accessible but too tight for more than a small trailer. Car wash on site.
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June 2022 by Marcie B.
Claim to sell propane but whenever you ask for it, they say no. Don't sell on Sunday, only one person working so no one to watch the register, after 5pm... Any excuse. Don't bother with this place. It's crap.
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May 2022 by The Trustee Ape Podcast
Technicians close this place early every night now. Very disappointing.
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March 2022 by Mark F.
This gas station has a reputation of skimmers being placed on the pumps. I believe it. Ever since I stopped going here I have so far no longer had my credit cards used in fraud. They also I believe are taking advantage of the rising gas prices and inflation. They are charging .40 cents more per gallon than the shell across the street. If you compare their prices against almost any other Novato station during the last week they are .50 or more cents higher. I don't understand why people keep going here. Taking advantage of the community with artificially high prices and failing to keep pumps secure is not good business practice.
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March 2022 by Susan C.
There are 2 different phone numbers listed for this gas station & both of them have recordings saying that the number is not valid. I had a question about my receipt so I wanted to call. How can a CHEVRON gas station not have a valid phone number for customers to call????? Not like it's some small Mom & Pop station & even then... Ridiculous & frustrating!!!
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January 2022 by Jeff Hughson
Good customer experance. Good fuel prices. Easy in and out.
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July 2021 by Rob murphy
They sell diesel but the Mile high store doesn't sell diesel exhaust fluid which all the new trucks need they should require the gas stations to carry it !
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May 2021 by Szczepan Iwan
got my credit card skimmed here. should have read the reviews. stay away.
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April 2021 by John G.
So Im a bus driver for Marin Transit and usually they let me use the bathroom here since i drive all day, but tonight this lady said no, and her excuse was it closes at 10pm. Mind you i asked for the bathroom key at 9:50 which when i always feul my bus before i finish my shift. She even told me to talk to her manager about it and claims that she is always here at night which is a lie, since i do this route 6 days a week. I would just like to know why the change all of a sudden. Thanks.
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January 2021 by Phoenix S.
Not only has this station been accused of skimming gas, but they fail in maintaining the most basic standards of cleanliness. Workers refuse to let people in the restrooms because they don't feel like cleaning them, and are either rude or lazy when dealing with customers. Gas stations already have a negative stigma, but this place requires you to lower your standards even further so that it can fit the definition of a basic functioning gas station. If you can, avoid it and carry on to another station or just cross the street to shell; at least there you can use a bathroom.
