Downtown Ignacio Tow is a highly regarded towing service known for its fair pricing, exceptional customer service, and responsiveness. Customers have praised the company's integrity, noting instances where the staff went above and beyond, such as jump-starting a car at no charge. Many have found the team, including the owner, to be friendly, helpful, and easy to work with, making even complex towing situations manageable. However, there have been some issues reported, particularly concerning the return of personal property from towed vehicles, where items were left behind without assistance. Despite this, the positive experiences significantly outweigh the negatives, with customers highlighting the effective communication and support provided throughout the towing process. Additionally, the business has also been recognized for its vehicle sales, with customers noting the helpfulness and transparency of the staff in explaining details and holding vehicles until the buyer's arrival. Overall, Downtown Ignacio Tow is recommended for those in need of towing services in the Marin area, as they strive to provide reliable and honest assistance during often stressful situations.
The process of getting property return from vehicles for me was messed up. Wasn't able to see my vehicle and two long side boxes filled with tools and parts were accidentally left behind. Funny thing was they disappeared like a fart in the wind and was not helped
May 2023
The team over at Downtown has been a pleasure to work with. Always responsive every time I communicate over email or phone. Thank you!Service: Car towing
March 2023
They have a changing selection of vehicles. Good prices and can be negotiable.
