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February 2024 by Veda F.
I like DSW. There is a wide bar of shoes and purses for men and women. On my last visit I noticed the purse section has moved to the back area near the discount area. The purse section is much smaller that in the past. I also notice a larger variety of measure shoes. It's a great place shop. I would stop by DSW on a regular basis because you never know what you'll find and the good shoes go very fast. Find the latest shoes at DSW. Sign up for the birthday club and receive a discount coupon .
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January 2024 by Mark Bosch
Great selection of shoes. Shoes are displayed well. Easy to shop here. Friendly helpful staff.
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November 2023 by What would K say Williams
Boutique a 150.00 shoe for 87.00 love them
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September 2023 by Andre Bishop (Mortgage Advisor)
Great store. Lots of Women and Men's sizes. They even had a good selection of Size 14, which I wear.
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September 2023 by Karolinn Green
Incredible selection at good discounted pricing.
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August 2023 by Nakia Cooper
I stopped shopping here once. They don't have good customer service
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August 2023 by Eric W.
Too many people in line only one person checking out. Many workers walking up to checkout but not helping check people out. Is it more important to put a shoe box on a shelf, or to get your customers checked out and not waiting so long. Just seems backwards to me. The manager should see the line getting long and come help
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May 2023 by Jorge Flores
I get 3 diferent cupons and 3 diferent shooes and the say cupón don't aply on this brand. Do not waist your time
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May 2023 by Paola Miranda
I am so disappointed, I went to buy shoes for my husband, about $300, and any of the coupons I had were acepted!!! Better don't give useless coupons!
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May 2023 by leesung sergi
the shoes they sell are like low end and not really designer for example the jlo boots that i got fell apart before the year ended
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March 2023 by brian eads
good selection, far better than anywhere else
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January 2023 by A. H2o
Someone should Fire the management, not open till 11:00a.m. on a Sunday
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October 2022 by Jack C.
Ordered a pair of shoes in our local store. Told the clerk I wanted them in size 8 1/2 medium. The store did not have my size. The clerk put in the order. When I received the shoes they were extra wide. I reviewed the order confirmation, and saw that they were ordered in extra wide. When I looked at the item on the DSW website, ALL sizes were extra wide only. So, I had to pack them up and travel to the UPS store to return it. The clerk should have seen that the shoes were was not available in the size I wanted, told me, and never ordered it.
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October 2022 by Jonathan Herrera
Good customer Service and great prices and deals. All i could ask for.
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September 2022 by Ann W.
I will not return to DSW Novato at Vintage oaks. Shoppers need to know they will not work with you, or offer any solution to a problem. My sketchers literally deteriorated the very first time I wore them. I bought them some time ago. I didn't wear them because they hurt my feet. They were protected in my closet. I decided to wear them for the very first time today & the material on the tongue of the shoes completely deteriorated and flaked off. When I showed the manager of DSW Novato, he simply shrugged and said that is what happens when you don't wear the shoes. Not true! I have about thirty pairs of shoes at home, many I haven't worn for years. And I have never had this happen to a pair of shoes. I wore a pair of Nikes the other day. I hadn't had them on for over 4 years. They did not disintegrate & come apart. This should never happen with quality shoes. Do not buy at DSW. Buy shoes only at stores where they are willing to work with you if you have a problem with a faulty, inferior shoe. Ann W
