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August 2023 by Miloch M.
Was in at 7:30 AM to get shopping done early for the Labor Day holiday and the meat counter was closed! At least I got the hamburger buns...just no meat to go with them.
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August 2023 by DAB
Rushed here for something urgent before they closed..at least 40mins early.. looked like they’d been closed for a bit. I just moved to town & they already definitely lost my business.
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July 2023 by Suzanne A.
I left this store without buying anything. This store, and Costco, and other plastic-stocked stores, belong in a dystopian novel about a society in decay.This is one of those price-gouging nightmare supermarkets you find in poor -to barely-making-it middle class regions of cities, taking unfair advantage of their having a trapped consumer market because of the cost of transportation and lack of decent competition.: Loaded up, if not overflowing, with non-biodegradeable, environmentally-polluting plastic packaging and wrapping on every possible thing. A bottle of bleach, more than $10! The greed is insane. The store is less than clean. I left in complete disgust with the mentality of the people owning this chain of markets. There is capitalism that is close to symbiotic-- and then there is this predatory capitalism with zero social conscience.Lastly, what possible further details about heated plastic leeching into drinking water do these mindless people need? So below is a store employee's response to that negative review concerning Lucky Market's sun-leeching plastic-contaminated water: : the "store employee" says in robot-style: " If you have additional details you'd like to share with us, please call us at (800) 692-5710.
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June 2023 by Kristin A.
You really have to check your receipt and don't wait til you get home. Their cash register doesn't always automatically go with with sales that are advertised.
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May 2023 by Will V.
Cases I mean Pallets of plastic water bottles directly in the sun.I thought the entire world all knew better.Let alone a national Grocery Chain.Google yourself This is a quote from the internet "Scientists who specialize in plastics explain that the hotter a bottle of water gets, the more toxic chemicals inside of the plastics leak out into the water they hold "
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May 2023 by ming hu
Some produce has priced differently on displays and in the computer! 4/2/23, e.g. white mushroom displayed $2.39/lb. At checkout, showed $4.49/lb. Complaining this at the second times in one week, the person helped me read the number of pound incorrectly and refused to correct it. Attached the images shows 0.85 lb@1lb/$4.49 mushroom white. The refund page shows weight 1.25 lb@$2.39/lb. This has been happening many times, frustrated with Lucky Grocery.
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December 2022 by Christian
Old produce, no help, worst store around.
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November 2022 by Jocelyn Perez
Thank you to management for quickly assisting when I walked into the door. Gentleman was very friendly and extremely helpful in assisting finding a bathroom.
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September 2022 by Teresa W.
Manager is very helpful. Staff is friendly.Plenty of parking.Store is clean and well laid out.Beautiful produce.During crab season will crack & clean your purchase.Often has many things Safeway is out of.Can also order delivery through instacart
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September 2022 by Mele Lutui
We’ve been going to this Lucky faithfully since October 2021 every Friday and most of the time the employees just stare at my daughter and I. But our last trip last Friday 08/05/22 we were greeted by the best employee this place has, her name is Lavender. My daughter and I went to the Deli to get 2 sandwiches and Lavender made it the best experience we’ve ever had at any grocery store. Great customer service and very knowledgeable of what she was doing. Thank you Lucky for having such a great asset on your team.
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August 2022 by Caresse J.
I wish I could give this store ZERO stars for the most blatant racial episode I've experienced in a very long time. I stood in line to buy my lunch 5 minutes ago. The checker looked me dead in my face and intentionally did not greet me. OKAY... I take the high road and say hello. This woman never spoke back. She rang up my items and said DO YOU WANT A BAG? and FLUNG my receipt at me! The audacity. The white people in line in front of me did NOT get this type of treatment. She was attentive and personable with them. I will not give this location anymore if my hard earned dollars. EVER!
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March 2022 by Raine D.
This 5 stars goes only to Nirosh, the store manager, and the best thing that ever happened to Lucky. He'll go the extra mile to answer the phones or do a product search for customers; probably because he knows everyone else is too lazy or incompetent. The bakery department gets 1 star for showing up for work. The bakery manager is rude and shouldn't manage anything dealing with customer service. Her staff are clueless probably because there's no communication between her and her staff. The deli department gets 2 stars for being borderline clueless. At least they don't make an extra effort to be rude to customers.
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January 2022 by Candie G.
I ordered the 8 piece fried chicken, 4 legs and 4 thighs, and got 6 legs and 2 backs. They were horribly dry and overcooked...it was like eating leather. Tasted like they had been left under the lamp for 5 or 6 hours...awful! I was so disappointed as their chicken is normally really good, juicy and tender, but not this time.
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November 2021 by O C
Very mentally challenged, incompetent workers. Especially Jennifer at the registers. She has serious issues, and perceives that it is not her that has problems....
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August 2021 by sara marie
The store is clean and well stocked with the basics
