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November 2023 by Maryah L.
2018 I was in a wreck, DUI, my car was towed there not by my choice. stored in their yard and car was open to the pouring rain, they did not care enough to cover it.....Owner said storage fees would go towards the repair, but changed his mind....The manager said my radiator needing replacement, $1000 for that alone, the exact amount that was left to go in my pocket from the insurance......they were on the phone and got private information about my payout and decided they would take it all.....when I asked for the old radiator, they could not come up with it, go figure.......A holes making money ripping off women.......Demand your old parts people....I should have called the police.....it is the law they have to give you the old parts back.....
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November 2023 by Nataly P.
They fixed my car at Nave Motors!!! Let me just say how satisfied I am with there price and left my car absolutely in good condition, Kevin is very understanding and is willing too help as much as he can ! I definitely recommend this place to get your car fixed , Im letting friends and family know about them and will definitely be back there again if I ever crash my car again or need any type of assistance!
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November 2023 by Elisabeth Kahrer
If you want professional, top notch, full spectrum service from intelligent and transparent people take your car here. They turned my nightmare into a dream and I can't thank this team enough!
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October 2023 by Vichuda I.
This is place is awesome. Can't say anything bad. Their customer service is above and beyond. Our car was just towed by them since accident happened around that area but we ended up letting them fix it. And we never regret it.
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October 2023 by Daniel Gonzalez
Do not come here i repeat these reviews must be themselves or family posting them because KEVIN is a crook he told me all these things they were going to fix with my car with oem but ended up using same old bolts and parts and the oem parts were not original they probaly got them from amazon or something so yeah kevin needs to be trained because he is so rude and thinks he is better than you and he is all about the money what a criminal i tell ya
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October 2023 by Yolanda Quezada
Owner and Kevin are crooks they love to take peoples hard earned money thats all i have to say
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October 2023 by Jaycen Castro
Great customer service and I like how they removed the scratches and give me more information.
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October 2023 by Katherine T.
We have been coming to Nave Motors for a few years now, and I really have to compliment their shop and operation. It feels like a big family there, and I have always felt taken care of with them. Kevin, the head estimator, is the greatest guy: super professional, super honest, and always goes the extra mile. There work is top of the line (I've gone to a couple other body shops in the past and gotten pretty crappy work) so it's been a pleasure working with Kevin and the team at Nave Motors. Just had a job done there last week with some bumper damage, and everything is like new. And talk about a small local business to support! Highly recommend anyone give them a shot if you have body work to do, been in a fender bender... They help you with all the insurance work. Really pain-free.
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October 2023 by E K.
I recently had some body work done at Nave Motors. As with previous repairs, I worked with Kevin, Manager of the Body Shop. Kevin is very knowledgeable about body work and works very well with insurance companies. He is very good at explaining in lay-person terms what is involved with the repair and why. He provides estimates quickly and each of my repairs cost exactly what he estimated and not a penny more. While nobody likes having to get body work done, Kevin's expertise, along with his genuine warmth and friendliness, makes the whole process so much easier than expected. Finally, I want to give a shout out to the professionals who actually do the hands-on body work at Nave Motors. The work they have done on my cars has been outstanding. I truly appreciate their skills and abilities and by way of this review want to thank them for their great service.
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August 2023 by Rosalba Melendez
Kevin at Nave Motors helped guide me through the process better than my insurance company. They were very informative and communicated very well. I've brought multiple cars to repair and have been great. Unfortunately this last car was a loss. Kevin explained very clearly and gave us information what were the next steps to watch out for. Thank you Nave Motors for making this process feel better.Services: Vehicle Inspection
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August 2023 by Carol L.
I took my newer Lexus to Nave Motors and Kevin greeted me with a warm smile and hello. He was friendly and very thorough with quotes and I needed each side of my Lexus repaired. He gave me 2 quotes one for each side of the car as it was 2 separate incidents. I was so pleased and asked when my I bring in my car for repairs, and asked if I could bring it in tomorrow. I wanted self pay as I really did not want my auto insurance rates to be increased or cancelled. Kevin had my repairs completed 1 day sooner and the outcome was beautiful just like new. The quotes were amazing. I'm new to Novato and this was an amazing find on Yelp.Thank you Yelp as I found Nave Motors (Body Shop) on this site and so pleased I did. Regards Carol Long
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July 2023 by Steve Inciardi
Very professional and friendly service, both at the body shop and car service depts. They really know what they are doing and how to navigate through insurance claims and car rentals. They make it very easy and the body work repair came out perfect. My car was returned professionally cleaned inside and out.Services: Auto body & trim repair
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May 2023 by Rita C.
Great service and body work Kevin was just excellent!! Will come to nave motors once again
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May 2023 by Joey C.
Kevin is the man! Got some bodywork done from a collision. Excellent work. Went the extra mile. Definitely exceeded my expectations. Easy 5 Stars.
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May 2023 by Peggi G.
What an amazing experience I had at Nave Motors. I hit a median which threw my alignment out and ruined 2 tires. My insurance provider had a tow truck, repair location and rental car for me within 15 minutes, which was great, but the repair shop couldn't get to my car for 2 weeks and the car rental facility didn't have cars for 3 days. The tow truck was from Nave Motors, and the tow truck driver checked with Kevin at Nave and they were able to take my car in right away. Since this was a Friday, and there were no cars available until Monday, Nave gave me a loaner car until Monday! Everyone at Nave Motors was professional, attentive and friendly!! I was thrilled with the work they did, and great communication they offered through the whole process. They also did more of the work in-house. I highly recommend them to others! This is a business I trust!!!
