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October 2023 by Dean B.
So I waited in line for 20 minutes essentially burning up my lunch hour. No one approached my car for 20 minutes. I'd been next in line, behind the car being worked by three people on for 10 minutes when they finally came to me. I gave them my info and they told me it would be 10 more minutes that I didn't have due to work. If they'd warned me sooner I would have gladly come back and been able to actually eat lunch today. I do not recommend.
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October 2023 by Ashley F.
This is the only place we go for an oil change! Fast,efficient and always honest with what we really need for our car. As a woman I appreciate that so much!
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October 2023 by Kim M.
The convenience of staying in your car works for me. Friendly mechanics with a respectful approach, reporting about oil, fluids, filters. Bonus for me is getting windshield wipers AND tire pressure checked calm my mind. Great value, especially if you buy a 3-pack. Thank you!
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September 2023 by Jesse A.
Dint recommend coming on Sundays, only one gentleman working on multiple vehicles at once, came in and waited 40 min in line along with an hour doing an oil change. Under staffed Sundays. Would definitely not be working on multiple vehicles at once get one customer out and work on the next. Wait is very aggravatin
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September 2023 by REX R (rexMarc)
For a first time experience, I could say it was a satisfying result, how my car performed after. The only drawback I could note is the wait time. The actual work time on my car was not even half that long.I am hoping at the next visit, will be more enjoyable. Thank you.Services: Transmission
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September 2023 by Cheryl D
Easy in and service was quick!!Did not check my cabin filters and transmission filter was not needed
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August 2023 by Skot McDaniel
They did not lube the chassis because their gun was broken. I found out about that when I asked if they did it!?!. They could not provide the window sticker reminder because they were out of stickers, another item I discovered when I asked. They did not mention checking any other filters. Worst of all, there was no discount for the services mentioned above but not provided. I even had to provide my own oil filter. One guy even made a comment that I might need to find another oil changing provider if I wanted all the services I paid for but they did not provide, but also did not mention until I asked about them!?! They get 2 stars only because the guy who originally met with me was very personable.Service: Oil change
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August 2023 by Dede Hummer
They were really friendly and knowledgeable. They explained each step of my oil change. They showed me the dirty oil and that the filter was still clean and did not need to be replaced… And then showed me the clean oil once it was changed. They checked my fluids, and I requested them to add windshield wiper fluid which they did… They checked all of my brake lights and headlights and highbeams and turn signal lights etc. Overall, a very good experience, and I would highly recommend their services. I remained in the car and was in and out of there in less than 20 to 30 minutes.Service: Oil change
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August 2023 by Teri Vereb
Though the guys were courteous, and thorough, we were in our car for an hour and a half, and not told the price of the extra coolant service that was suggested . I heard him say, there is a coupon for a discount but I'm going to give it to you free, but then my charge was for $147! Over double my expectation for an oil change and for something I didn't really need. Likely to not returnService: Oil change
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August 2023 by matt neiman
The guys there were very attentive and fun to be around while they took great care of my trucks needs!
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August 2023 by Julianna D.
I stopped here as it was convenient to get my oil changed and I was pleasantly surprised how great the customer service was. AJ provided a detailed explanation of what was needed, everything was checked properly and I was in and out in minutes. Although the prices have gone up everywhere, it was worth the convenience and great service.
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August 2023 by William L.
Great people at this Oil Changers in Novato. AJ, Marquis, and crew took care of me and my car. They really do treat customers' cars as if they were their own. Exceptional customer service and highly recommended! I will definitely be back. Oil Changers gets an A+ from me and is the place to go to if you need an oil change!
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July 2023 by Zyz L.
Even though just two cars in fronted of me waited in the line, still took an hour and a half till me, what a Joke
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July 2023 by Paula Schlunegger
I decided to try Oil Changers after some less than stellar experiences at Valvoline outlets. I got right in (mid-morning on a weekday). The attendant pointed out that my oil looked clear and I may not need an oil change. At other providers I am pressured to have lots of extras, so this was a first. But it has been a year, so I went ahead with it. The attendant was professional and low-key, and finished up in a reasonably short time. I'll be going to Oil Changers from now on
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July 2023 by D M
Fast friendly service! I bring my own oil filter as I have a +20 year old car. Shout out to Fernando.