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February 2022 by Rebecca A.
Heirloom is a stellar business. Chris helped me with my truck rental - he was professional, extremely pleasant, calm, knowledgeable and patient. The truck itself was new, clean, in great repair, and the tank was full to start. The whole experience couldn't have been better. I would give 6 stars if I could.
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March 2021 by Marie Townsend
Chris was instrumental & most helpful in our move. We highly recommend checking them out for either truck rental or storage.
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February 2020 by Doorf ixing
Nice to rough it
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February 2020 by Mike K.
This location is at Heirloom storage, extremely convenient for Novato renters (of which I am one). After years of renting trucks to transport props for the marin school of the arts theatre programs at Enterprise up in Santa Rosa, I decided to try Penske here and was NOT disappointed. The prices are competitive - set by corporate so not much room to negotiate BUT they make it up with service and convenience! Very nice, helpful staff in the office and they do a thorough job of ensuring that every nick and scratch on the vehicle is noted before you rent - so you're not help responsible. I highly recommend this Penske outlet for your truck rental needs - either short haul or one way.
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January 2020 by gary pearce
I had an early morning pick up and when I got there everything was ready to go. The manager even double checked the connections between the truck and trailer to make sure that they were functioning properly and safe before I left.
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April 2019 by Jesse Rapeta
Trucks great, service great, No after hour drop offs that's insane. Learned a great lesson and cost me an arm and a leg. Lost a whole 15hrs just so I can drop off the truck the following morning at 8am. My fault for not asking.Penske Excepted my business immediately. But would not accept my after hour drop off.
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August 2018 by A'sHat SelfieStick
Peter is easy to work with
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October 2016 by Patrick O'Hearn
Great trucks ,fairly priced and very nice.people.
