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“Casey was so kind and professional . He was so helpful with getting me the information for getting a passport.
He was a delight to have helping me. Even called other places to get me a walk-in last minute. God bless him. He needs a promotion ASAP.”
“I went in to this post office today needing help sending a package to a loved one overseas. Demetria did a wonderful job explaing the proccess of how long it would take to get there as well as how to track it. She made the experience really easy for me and I hope to have her help me again. More people with her work ethic and level of care should be hired. Overall a wonderful experience and stellar customer service. Thanks again Demetria.”
“This is the best post office in my opinion, rarely have i had to wait longer than 5 minutes. The staff has always been very polite, professional, and fast without feeling rushed.”
“Postmaster Judy Bartlett went out of her way to correct an error made by San Anselmo post office, and Nicoletta is always very helpful whenever I go into the Fairfax office. Huge improvement to prior experiences with some previous employees, and antithesis of the San Anselmo office, which is terribly hostile and continually incompetent.”
“I don't use use the post office much, but when I have a choice, I use the Terra Linda Station.
Not only is this the closest post office to me, but (most of the time) the lines are short, and the employees are friendly and helpful.”
“Came to pick up a package that I wasn’t there to sign for a day or two prior, the man at the window was super nice and helpful. I was kinda nervous cause of preexisting reviews but I had a good experience :)”
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“I’ve had a very positive experience in this post office. The staff were friendly, professional and very time efficient. There was a small line and people were coming in after me. I was mentally prepared to be stuck there for 15+ mins waiting in a line, but it took me less than 5 mins to send out documents that I’ve packed there as well. I highly recommend this post office, just communicate clearly what kind of service you are looking for.”