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October 2023 by Mari Huerta
Please avoid this place both guy’s are crazy I was doing a return and I didn’t want to buy a box for $9 and they got mad they both are cucus
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June 2023 by Ernesto Ildefonso
Very friendly service. One stop shop for all my postal needs, key copies, printing and even passport photos... I definitely recommend Postal Annex in Novato CA
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March 2023 by Ben Carlile
We’ve been going to this PA for years. Great service with great people.
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January 2023 by Joey C.
Great customer service. Always helpful and cheerful. Happy to have this outlet in close by.
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January 2023 by Catherine slater
Very friendly and helpful
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December 2022 by Willliam O.
Friendly service, fair pricing and a willingness to provide comparative prices related to mailing packages...all made for a positive experience at a very busy time of year (December holidays). The staff was professional and very efficient as they helped each customer with their mailing needs. Yes, it's a "winner" when you need this kind of service!
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October 2022 by Flávia W.
Amazing service, very patient staff, I highly recommend it. I forgot to include a document and the lady waited for me to go back and include the extra document. They also have money orders (cash only) and notary services. One stop shop!
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March 2022 by Melanie A.
Novato is new to us, having just moved here. . This business is responsive (phone call inquiry) and efficient I believe the same person who answered my phone inquiry also assisted me in my FedEx return. I really appreciate this kind of customer service.
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March 2022 by Diane Seda
A very friendly and warm family owned store and great service. Joe is always very helpful for shipping (difficult) international packages and mails for me. This place has always been my go to for mail services!
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June 2021 by Juan Carlos A.
Came to get some help and the owner answered all my questions and assisted me throughout the process of shipping an item. HIGHLY recommended for your shipping needs.
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June 2021 by Vanessa F.
I cannot say enough good things about this business! Not only is the owner kind and helpful, but he is always willing to assist - no matter the challenge! I recently JD to ship an extremely rare and delicate antique and the owner and his team assisted me with the appropriate materials - packing the item so carefully that it arrived safely without a scratch! I enjoy supporting local Novato businesses - especially those family owned - willing to go above and beyond for their customers. This is hands down the best option in town for shipping anything - anytime of the year.
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May 2021 by Pam Brenner
Covers all shipping needs and it is super convenient to have access to stationary and cards in the same store. Great customer service - always friendly and helpful.
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February 2021 by Sheryl M.
That was the fastest and easiest fax request/completion. I walked in and was out with task completed within 2 minutes.
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January 2021 by Emily T.
Great service! Never go to Post office again. Need to mail passports using USPS Priority, the gentleman is so nice to guide me through everything. The service here is A+. Thank you.
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January 2021 by Nate P.
This place quotes you one price then triples it at the end . Nice try. They're double the cost of regular UPS and Fesex locations. As a franchise location, this owner can charge whatever he wants above the courier's cost. Stay clear away if you want to pay absurd amounts to ship. Owner sounds very condescending too.
