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November 2023 by Keva Greenberg
Caring, reasonable prices, appointments are easy to make.
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October 2023 by Diane Orsini Tarkman
I can’t believe this practice has dropped us since we have not been there since 2020 the pandemic. They have no drop in days or shot clinics like Dr Hauser whom they bought the business from. Dr Hauser would not have done this and especially when an animal is in distress.
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June 2023 by Brittany S.
My review is long overdue. The staff was great, the office was clean. The vet sat on the ground with Jameson and massaged her as he listened to my concerns. It was a fabulous approach that put us both at ease.
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April 2023 by Chris Rosa
Dr. Monica Ortiz was so sweet with my dog on his first visit. Excellent service all around.
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April 2023 by Evelyn Berg
I was hoping to have an appointment tomorrow, as my dog is suffering!They gave my appointment to someone else!My poor pup!She is in pain and no one cares!!!
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December 2022 by M E
Knowledgeable and caring doctors and staff, affordable, excellent care for my animals. What more could you ask for. Im so thankful I found this veterinary hospital. My crew has seen Dr. Bennett and Dr. James and I have been so thrilled with the care my guys have received.
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November 2022 by Branden Healon
Horrible establishment! They care more about new puppies coming in over the pets they already care for. They made my sick dog wait in my arms while they all gathered around a healthy puppy, this is not right and unprofessional! I believe they are also responsible for the death of my dog… the amount of neglect is unbelievable with these people! They only want your money and really don’t care about your animals. NEVER TAKE YOUR ANIMALS HERE IF YOU LOVE THEM!!!!
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October 2022 by Steve Del Buono Jr
Dr Williams & his staff are a great crew
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September 2022 by Hilary Y.
We were with Dr. Williams when he was a vet at Guide Dogs for the Blind in San Rafael. When we adopted our Career changed Golden, Jeff had just opened his own practice in Novato. He is the kindest man and a wonderful vet. I have never felt like he was gouging us with their prices and my dogs love him!
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June 2022 by Nick Silva
Doctors and staff are super nice. They always make sure my cat comes home feeling better.
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June 2022 by z z.
Dr. Erin & Dr. Jeff (and staff) are AMAZING. My 2 year old frenchie got sick out of the blue and we had to bring him in for tests having no idea what caused it. They were so attentive and talked me through the process and what we needed to do to narrow down the cause. Yes that meant different types of testing, but without that, we couldn't check the box on all the what if's. My dog is like my 4th child, and I wouldn't trust his care with any team. He's also not the fondest of dr. visits, and her lovely team has to deal with his bad behavior on top of it all. Just appreciate you guys a ton, and would recommend your care over and over again. Thank you to an amazing team. We love you guys.
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April 2022 by Reya B.
San Marin Animal Hospital took care of my French bulldogs for the last three years. The staff was always so nice and you can tell they truly love animals. I'm extremely protective of my dogs and felt good about their care here. We've had a few emergencies over the years and they've always managed to squeeze my babies in when needed. A huge bonus for my fellow bulldog owners, Dr. Schwach from Avenues in SF comes here to do bulldog brachial surgeries! I'm so sad we're moving and have to leave this place but highly recommend!
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April 2022 by Patty Hoyt
Have only been coming here for a year with my husky/shepherd mix, and he and I are both impressed with the kindness of staff. The wonder mutt doesn't mind coming here in the least. Professional and courteous and accommodating. Definitely a great vet practice
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March 2022 by Ayett Stone
They looked after my old dog wonderfully...bless them
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January 2022 by M. H.
A long belated review for surgery and ongoing care for my pup (August 2021). He was limping and Dr. Bennett took time to review all options and provided literature to peruse at home(at difference price points). Zero guilt with choosing either option...they know I care about him but also recognize I don't want to go broke. Their COVID protocols are very good: Texting upon arrival, letting us stay in our car until it is time for our appointments, and masked staff come out to take/return pup and update me. Dr. Bennett took the time on the phone to talk me through everything and she answered my follow-up questions thoroughly regarding a post-op concern. Healthy, happy dog who will continue to get his checkups here.
