“Friendly service, fair pricing and a willingness to provide comparative prices related to mailing packages...all made for a positive experience at a very busy time of year (December holidays). The staff was professional and very efficient as they helped each customer with their mailing needs. Yes, it's a "winner" when you need this kind of service!”
9AM - 6PM
530 Alameda del Prado Suite C, Novato“I came in right as the fedex truck was there in the afternoon. The very kind gentlemen behind the counter helped me right away seeming more concerned than me even to get my parcel on that truck.”
8:30AM - 6:30PM
448 Ignacio Blvd, Novato“I had a return (Rent the Runway) for Saturday. They are supposed to open at 9 a.m. I panicked because I needed to be in Sonoma before 10:30 a.m. They finally opened at 9:20 a.m. I was thankful and hope the young man opening had a good day. You never know what the other person is dealing with that may have created the late start to their day.”
“I've received nothing but excellent service here, whether to mail locally, internationally, print, get packaging materials. The owners are very helpful, careful, and pleasant. I've come here to mail packages to different locations, and they're able to help package the items and figure out the best way to get there, especially if international. Sometimes the line is quite long, but it moves quickly. I'd definitely go back again.”
“I've received nothing but excellent service here, whether to mail locally, internationally, print, get packaging materials. The owners are very helpful, careful, and pleasant. I've come here to mail packages to different locations, and they're able to help package the items and figure out the best way to get there, especially if international. Sometimes the line is quite long, but it moves quickly. I'd definitely go back again.”
8AM - 6PM
936 B 7th St, Novato“A young man named Lewis was so polite, kind, courteous and friendly. I brought my elderly client in with large packages to return and he was really helpful He was also professional I was impressed by his attitude and professionalism.He did a great job. I think he deserves a raise and promotion. If I had a business I'd want Lewis to be in charge.I'm not a relative or a friend. I never met him befor. But he really made our day.”
8AM - 8PM
55 Rowland Way, Novato“Outstanding experience in the Novato store. Both Simon and Susie provided highly professional print services for my business.Print job was completed even more quickly than expected and done flawlessly! Thank you!”
“This five stars is for this office and it's delivery drivers only, I have not had the best of experiences with the USPS, but for some reason this office has always gone out of there way to make my experience better, from my delivery driver to all of the management I have nothing but great things to say.”
9AM - 5:30PM
926 Grant Ave, Novato
“My team and I worked with Ravi at Thermal Shipping Solutions for our school research project. Ravi and the rest of the team were helpful and responsive throughout the entire process. We were able to request a sample of the Renewliner insulation they manufacture. The shipment came quickly and the insulation has been working great. I would recommend Thermal Shipping Solutions to anyone interested in their products.”