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June 2024 by Shep Wakefield
Staff was helpful even though they were out of stock of the item . They also made the rewards sign up a simple process.
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May 2024 by Millie Anderson
Staples of Novato is a well organized store with very helpful staff.
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May 2024 by Judith Bell
My transaction to order spiral notebooks that were not in stock and receive a discount based on an Amazon return went smoothly and efficiently.
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April 2024 by Mary Paige
the man at t he counter went out of his way to be helpful while I purchaed copy paper.
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January 2024 by Pat Wyman
Outstanding experience in the Novato store. Both Simon and Susie provided highly professional print services for my business.Print job was completed even more quickly than expected and done flawlessly! Thank you!
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January 2024 by Mitch Rossi
Manager was absolute worse. Could tell did not want to be working. Accused me of switching new in box ink cartridges I was trying to return, then didn’t allow because one week out of return policy. - UPDATE. Went to the San Rafael store and explained my situation to the manager there. He was happy to allow the return with no problem. Clearly this is a management problem at Staples Novato and not a Staples policy matter.
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January 2024 by Jeffrey Vaillant
They have stuff!
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September 2023 by Lisa Webber
Natalie is amazing at the printing desk. She problem solves and is very patient with those of us less techy. Give her a bonus!!
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August 2023 by Andre Bishop (Mortgage Advisor)
My go to spot got quick flyers and business cards
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July 2023 by Terry Brown
I love this store! I am grateful for all it offers in terms of office supplies and computer needs. Great Staff. Yesterday, Simon helped us with passport photos and fixing our printer. Great guy and great representative for Novato store and Stapes Company. The whole staff at Novato store always helpful, polite and professional. We are lucky to have this store and staff in Novato. Once again, thanks Simon for making yesterday's visit so easy.
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June 2023 by Pat D.
My mother passed away unexpectedly. I went into Novato staples copy center and Natalie helped me with huge photos I wanted for the service. In my haste I order the wrong backing. I returned and Natalie went above and beyond to help me right my mistake. She had me purchase what I needed and gave me instructions on how to fix it. I returned and it was done. She was kind, accountable for the mistake I made. Staples was a forgotten service that now I can't recommend enough. Ask for Natalie. Clone her
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March 2023 by Arlene Nielsen
Susie and Simon at the Copy Center were FABULOUS.I had a complicated copying project to print on to labels.Helpful, competent, pleasant. 27 March 2023.
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January 2023 by Manuel Deir
All you need for the office, Online order for pickup is easy
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November 2022 by Marshall T.
This place is a joke. I've gone here on several occasions and almost all of the staff is incompetent. I don't know where they get these people but every time I've gone here I've had a horrible experience and it's absolutely impossible to get help. You can clearly tell that everyone that works here it's just showing up for the paycheck and could give a damn about The customers who need help ..Today I was in here and attempted to use a gift card and was turned away by the cashier and she told be my money is not good there there is $200 on my gift card. I went back in and had the manager called and he told me there's no problem with my gift card was able to complete the transaction.
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July 2022 by Chely H.
Susie at the staples print center was so helpful and professional. We got our business cards and stickers the next day!
