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April 2024 by Jessica H.
Don't bother with this location. It's totally sub par. I ordered my food to go and after getting half way home and grabbing a fry, they had given me OLD mushy greasy weird mess. Opened the burger and it was so sloppy. I had a bite and it's so salty. Literally in edible and a waste of money. The MV location is like Night and Day. Like completely different restaurants. I'd give it negative 5 stars seeing as a could have had a nicer time lighting my money on fire.
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April 2024 by Patty ..
I was standing there watching and waiting for my burger to come up. I was impressed by the nice woman who was handing out orders to people. Shortly afterwards, I saw that my burger was up. She pulled it down and with her gloved hands, reached inside and opened up my burger probably to see that it was a correct order. This sounds pretty good so far until I thought about it a little further. This person was also receiving buzzers from EVERYONE there waiting for their burgers, too. Did she clean her hands in between each time receiving those buzzers? Nope! So there her gloved hands had massive amounts of bacteria from everybody else's hands and then she put her hands inside my burger loaded with all that bacteria? I was shocked to realize this! I walked out of the store and threw everything away. This does not seem sanitary to me at all. Her hands are clean but everything else she touched like the computer screen, countertops, buzzers, etc., was filled with bacteria! Yikes! I will never eat there again. This should be investigated. If this is what's going on in front of the kitchen I wonder what's going on in the back of the kitchen for our health and safety.
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April 2024 by Matthew N.
These burgers absolutely smack always juicy, the garlic fries are amazing and fresh the veggie burger chicken sandwich are great too.
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March 2024 by Eunice P
Amazing burgers!!
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March 2024 by kathy d
Delicious. Healthy options. Outdoor seating is great.
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March 2024 by Casey Lauer
I order the mini burger with a fried egg and It’s delicious! Garlic fries are excellent and the burgers are cooked and seasoned well. A bit pricey, but they offer a discount for local businesses and it covers the tax. Overall, a solid burger joint with nice atmosphere.
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March 2024 by Ken M.
Ordered my usual last night. It was to go. 1st thing to go wrong was the cashier added cheese to my order without asking (lactose intolerant). I caught that. But when I unwrapped my order at home the jalapeño's I ordered were nowhere to be found(2nd thing). I checked my receipt and sure enough they were on it, just not on my burger. So I checked my receipt for a phone # to give them a call and report the error and it wasn't there(3rd thing)! No way to get the info that they had screwed-up my order to anyone who might care. I guess that that makes sense, why should they care if they have an unhappy customer, they got my money right? So I told the only one that might care, Yelp. You earned this one star!
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March 2024 by Patrick S.
Super Duper Burgers is a Bay Area burger chain that provides solid burgers that is organic and delicious. For years, I have been frequenting the Novato location because it holds a special place in my heart. After moving from SoCal, I was searching for a place that felt unique to the Bay but still was comforting and reminded me of places I enjoyed at home. I remember the first trip to Super Duper Burgers was quite amazing since the ingredients were fresh and everything made to order, but the end result was satisfying and delicious. Over the years, it does seem like inflation has taken a toll on the size/price. But the quality of the food is still great and I still get full off their "Mini" Burger. The meat is still juicy with the right amount of char. I like to make sure I get "everything on it" so with the lettuce, tomatoes, and red onion and add jalpanos and grilled onions. Definitely a fan of their special sauce which is creamy mayo based with a little bit of tangy sweetness. Sometimes I think I should be good and get their chicken sandwich instead, but always end up wishing I got the burger after :D At this location, they do have two self-service kiosks but there is also a worker who can help take your order. Compared to other burger joints, the order may take awhile, but honestly the wait is worth it! They also have organic ketchup and mustard as well as pickles! Overall, I am a fan of Super Duper Burgers and plan to keep visiting for years to come!
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March 2024 by J R.
Best burgers!!! This is the first place we stop when we drive up from LA to visit our kid, and it's because of their delicious burgers! Don't let the small size fool ya, these are some thick, juicy, and succulent patties nestled in a deliciously baked bun. My kid got the grilled chicken sandwich and that is a glorious piece of work too. This last visit, I got a salad with grilled chicken and I really enjoyed it! It was a large salad and it had pumpkin seeds which added a nice crunch. That Caesar dressing was very good too! All in all, my favorite place for a great burger. Make sure you get some of the in house pickles they have by the soda machine!
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February 2024 by Stephanie M.
It's super, it's duper... It's Super Duper Burger... which sells more than just burgers by the way! Parking: It is in a shared parking lot, so there is plenty of parking! Watch for the 30-Min only spots! Ambiance: Typical fast food joint. It's pretty clean and the music reminds me of a blast from the past! There are also plenty of outdoor tables. However, you may have to fight off a few birds. Service: When you walk in, you have the option to use the self kiosk or the Cashier. We chose the Cashier because we had questions! She was super nice, no pun intended and answered our questions! Food: The food is good. I had a chicken sandwich which was a chicken sandwich on a toasted ciabatta bun. It was great, although the bun was a bit too toasted. A little burnt and cut my mouth a bit, but I'll survive. They should just turn the toaster down a notch or two. I also ordered the garlic fries, which were delicious and tasted more like truffle fries... 10/10. My hubby had a super duper burger... code for a double patty burger. He ate it and said it was really, but realllly loved the fries. In essence, we'll definitely be back. They have a happpppy hour... wooohoo! And a few other things that looked delish on their menu!
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February 2024 by Princess V.
Came here on a whim for our first time and we were surprised how amazing their food is! You walk up to order, there's also 2 self service kiosks. You pick up the food when they call your order. They have free pickles if you love pickles you'll love their self serve pickle jars. We had the burgers and egg sandwich, garlic fries, and hazelnut milkshake. The patties were cooked perfectly. We also added mushrooms and that just made it taste even better. The garlic fries were okay, I couldn't really taste the garlic, it was more cheesy. The milkshake was really good too. Service was fast and friendly. The place is very clean inside. Would like to come back and try their other dishes.
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February 2024 by Robert Barnard
Delicious burgers, but way over priced now!! Over $8 for a mini cheese burger weren’t they like $5 only 2 years ago?….
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February 2024 by Evan Adams
Expensive but
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January 2024 by Britt Esser
Fantastic service and they upgraded my daughters
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January 2024 by Rebecca C.
I'm shocked I haven't written a review yet. I have been coming to this Super Duper location for many years. I remember when they first opened in this shopping center. They make a solid burger. I usually get the mini burger which is plenty. The patty is cooked well and the veggies are always fresh. I love their special sauce which they put in the burgers. Their chicken sandwich on ciabatta is also another great option. You can taste the quality in their food. I love their regular and garlic fries. They have some yummy milkshakes and ice cream cones dipped in chocolate. Customer service is always friendly and professional.
