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“We have used a lot of USPS facilities over the years in multiple states with our business and hands down this has been the best facility ever! The staff here are amazing!”
“What a fantastic 5 star experience! The USPS offices in Menifee were closed so I came here on a Saturday just after noon. The two ladies here are amazing and offer absolutely outstanding service! They are friendly and courteous, I was offered a free label and package tape (unlike at many USPS offices where they make you pay for a simple sticky label nowadays! Literally saw it last week in Oceanside).
Whenever back in the area so will happily come here again for my postal needs ♥️?”
“Been to this little post office to mail out packages, small mail, get stamps, verify identity, etc. And the guy that works there is incredibly helpful. I usually go when it's less busy, but he has always been friendly, knowledgeable, and efficient. Appreciate this little location.”
“Annie was extremely helpful in walking us through the passport application process. She took the time to make sure everything was correct on our forms and she did an awesome job getting a picture of my 3 month old. We appreciated her patience and personable attitude. Great post office!”
“Very well organized facility and friendly team.
Smily faces.
Reminder when using local traffic follow the roadsigns use freeway. Do not follow any GPS it will take you to restricted trucks over three axles road!”
“Staff was amazing! They helped me with a missing belonging that by chance was dropped off by a good samaritan. The staff gave me a call and the belonging was returned. The 2 lovely ladies at the front were kind and great human beings. I unfortunately forgot their names but when they read this they will know who they are and I hope they get the recognition they deserve. Thank you again to the staff of this post office and especially those 2 ladies ?? We need more people like this in the world ?”
“Small office with odd hours, but with efficient customer service representatives. This office is conveniently located between Romoland, Homeland, and (north) Menifee. The employees here who are always willing, efficient, and knowledgeable. I visit this office frequently and have always had a pleasant experience. With all the new home developments within the immediate area, the foot traffic will grow exponentially. The USPS will have to invest in resources and infrastructure to meet the growing demand.”
“30 plus years! This little post office has been one of my best business partner. I have fought hard to keep this location open and safe, I appreciate the friendly, hard working staff.”
“I want to recognize Rosa Lef, the supervisor at this post office, for going above and beyond to help me.
Yesterday, I used the kiosk to print a shipping label, but the kiosk malfunctioned and never printed my label. The system showed that my package had been shipped even though I never received the label or mailed the package. I came back today looking for answers. Although the main lobby was closed, the kiosks were still open, and Rosa was working on fixing one of them. When I explained what happened, she immediately took the time to help me. She went to the back and brought out a stack of labels that had been stuck in the kiosk from the previous day. She had found them while repairing the machine, and my label was among them.
Rosa was incredibly kind, professional, and willing to go the extra mile to resolve my issue. She turned what could have been a very frustrating situation into a positive experience. Excellent customer service like hers deserves recognition. Thank you, Rosa, for your dedication and for helping me when you easily could have said the lobby was closed.”
“I only go this USPS location as the staff are friendly, helpful and courteous. I feel nervous going to any other USPS location as the reviews are not so good. I only send shipments internationally and the staff help me with information on goods to send. You will be well taken care of here and won’t be rushed.”
“⭐️⭐️⭐️⭐️⭐️
I had a great experience with USPS customer service thanks to Mr. E. Rivas. He was incredibly attentive, patient, and truly listened to everything I had to say. He took the time to understand my issue and made sure it was fully resolved. It’s rare to receive such genuine and helpful service—thank you, Mr. Rivas, for going above and beyond!”
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“Good employees who have lot to work on. Especially due to mail break in in our community and around, they have lot of work on hand and still try. I wished Saturday was for even 1-2 hours of open.”