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September 2025 by Shaaf Patel
Not sure what is going on over there these days, but, on informed delivery, I see X items for the day, then goto the box and there are y items.. sometimes Y = 0 when X = 4, its quite a regularly occurring headache.
its very unsettling and also, and this has been tested recently, someone will send me a letter, but it will not arrive at all.
some of the more recent things were Items showed up on informed delivery for Thursday, went to check the mail, nothing. Friday nothing, Saturday a lot of mail, but the item I was v waiting for from Thursday, didn't come until a Monday..
not to mention certified mail not being given or attemoted to not be given..
not sure but take this as a notice on record.. and I will talk to the post master very soon.
have a great day
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May 2025 by Yesenia Vargas
The lady in the front desk was super rude! I will never go there again
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May 2025 by Sachin L C
Good employees who have lot to work on. Especially due to mail break in in our community and around, they have lot of work on hand and still try. I wished Saturday was for even 1-2 hours of open.
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April 2025 by Miriam Venegas
very bad service
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April 2025 by Brenda Garcia
I went today to get my daughter’s passport. The girl there was very helpful! She was nice ! It took no more than 15 min . I drove all the way from Moreno Valley , I recommend this place .
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February 2025 by Christopher Burke
Just went in for customer service and this lady was absolutely rude. Like seriously, act right. It's a small town, be friendly.
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February 2025 by SoCalBro
Great post office! Erica goes above and beyond for her customers too! Thank you!
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January 2025 by Juan Garcia
Bad customer service, there close times are to early for anyone that works.
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August 2024 by Gilbert Alvarez
This lady name Alma wow she's Bad attitude I can’t believe she works at a post office I came to retract a envelope she was slamming Doors and had the worst attitude I will never us this post office again Thank you (Alma) for making my experience so terrible if I was your Manager you would be gone you deserve minus stars
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June 2024 by Bibi
Awful customer service, I took a small bag to return that wasn’t taped she said all her customers finish her tape and she said I can either go home and tape it or buy a role of tape my self just to tape up a small bag.
Aside from that she was rude and had attitude about it. I asked her kindly if she could please just help me out and tape it but she refused when the tape was Literally right in front of her and still made me buy a tape. Lady was acting like she bought that tape with her own money
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May 2024 by Amy Learned
Wow, so sad! I used to love going to the post office to pick up my mail. Now it is a miserable experience. The new staff is very rude. I have bills missing two months in a row which they blame on mail box break ins…. In my case, I pick up everyday at 2:30PM and have never missed a day? I have been given other people’s mail when picking up in the post office, 3 times. My daughter once? They don’t give me my packages and argue with me even with a tracking #. They lost my dog medication which I paid a fortune for and blamed it on my mailbox being broken into…. When I was picking it up from the post office because my box had not been fixed for over a month? Please give us our older staff back! This is not a pleasant experience and should not have to be this way!
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May 2024 by jocy V
Absolutely worst customer service!!!
I'm not sure why the ladies that work there do, they all have a horrible attitude. Super condescending and rude.
I've had to go and or call multiple times for similar issues just because they wont take the extra time to check for things I ask for when I'm there. This post office isn't what it used to be.
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March 2024 by Ubuntu Oasis
For years I loved our little post office. The ladies were always friendly, helpful and cared; knew us by name. Now there is new personnel; rude, unhelpful and make going to the post office a miserable experience. I live a few hundred yards from there and will drive to a different location; I'm sure the employees won't care, they don't like people coming in.
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December 2022 by Delilah R.
After many passport cancellations from other post offices near my location SD county, whom called me to cancel and reschedule,and my family vacation is in 2 months, I was upset. Luckily my husband decided to look for appointments near Hemet. We found post office in Nuevo, Ca. We called to make an appointment. We spoke to a girl named Ericka. She said they were booked but sometimes people cancel. She advices to still come and try. We did. Luckily we didn't have to wait so long. Ericka was fast, polite, she knew what she was doing. She collected our items and within a snap she said "all set, have a good day!" I was very impressed by her customer service and her speed" thank you Ericka!! Way to go. Now I'm looking forward to my family vacation!!
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December 2022 by Mike Kirkman
Best post office i have ever been too! Super nice n helpful staff! They deserved 10 stars!
