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July 2023 by kencooper53
We stopped off here on the way back to San Francisco after visiting Yosemite on a bus tour. It wasn’t very busy but we were kept waiting over 20 minutes for our order. After explaining that we had to be back on the bus in a few minutes time & questioning why it was taking so long to fulfil our order, when it seemed that drive thru were getting their orders ok, the person I assume was in charge, took my order receipt & hurriedly rammed the items in a bag. When I got back to the bus, I had two lots of mashed potato with the chicken tenders, instead of the fries ordered & a single cheeseburger instead of the double cheeseburger ordered. Not a great experience all in all.
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May 2023 by Marie R.
Just ordered $50 worth of food on 05/16/23 @ 12:30pm and it was disgusting. Soggy bread, overly drenched in old sauce. Wilted lettuce and soggy tomatoes. Fries were luke warm.. Nothing was edible threw it all away. Never again.
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August 2022 by Ashley P.
The ice cream machine seems to always be down here... Sucks for when I'm craving a root beer float and don't want to go far. I usually end up going to Yogurt Mill in Modesto. Their ice cream machines are never down and their root beer float milkshakes make it worth the drive.
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August 2022 by Nick G.
Worst service ever! The employees here are entirely incompetent and can't follow the most basic instructions
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June 2022 by Gregory W.
I ordered a meal from the drive-through and when I reached the window I was told to park in front and it would be brought to my car. After twenty minutes of waiting I drove through a second time to ask for a refund. The teenage girl wouldn't refund my purchase and handed me my order which had been sitting in front of her. I asked why it wasn't taken to my car and she said there was only her and one other girl working and they were too busy to bring the order to me. The Papa burger I was given looked nothing like the photo on the menu, but was simply two bad-tasting patties in a plain bun. I don't blame the two young women who were both doing their best--I blame the owner for opening the restaurant without adequate staff. I will NEVER stop there again.
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June 2022 by Alicia Powers
Usually come here for floats after school with the kids. My son doesn’t like root beer and we sub for a Sierra Mist float. Today we were told that the sub can’t be done and I was wrong to ever get one there. I said you can’t just put a different soda in? They said they weren’t allowed to. Seemed strange that before it was possible but not anymore. Also just like others say, you order drive through but have to wait out front to get your food.
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June 2022 by Dan G.
20 minute wait. Ice cream machine was down. Burger was small and looked like someone squeezed it in their hand. Forgot the ranch but was charged extra for it. Fries were decent. Pretty pathetic
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May 2022 by Marty C.
Ordered a root beer freeze. Ice cream machine broken and no root beer available. This was the reason we chose to visit A&W instead of another restaurant...
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April 2022 by Aaron Demmon
It's not that often that you come across an A&W restaurant anymore, so you could imagine our excitement! But.... A&W is all about the Coney Dog. They were out of the chilli and out of the cheese... They offered me a hot dog instead. The fries were soggy and they forgot my wife's fries. We were very disappointed in this visit.
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January 2022 by Derek Blevins
The past year this location has struggled to find good help. You can't tell who runs the crew behind the counter, just a bunch of kids trying to struggle through. It's called a drive thru, but they always make people park up front to wait for their orders and this still can take upwards of 25 minutes to get your food brought out.
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December 2021 by Brooke Sullivan
Forgot my drink and totally over cheese the hot dog so there was no way I could actually pick it up and eat it and it spilled out of the box into the bag so chili and cheese was everywhere. Also only accepted card no cash.
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December 2021 by Jared Klein
Waited 10 minutes for 2 shakes and was served cold fries, turned around and went through drive thru, was told to wait out front. Waited 10 more minutes for my fries
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July 2021 by Keith R.
HAVE AGAIN: My wife really like the root beer freeze and was glad she had this. NOT HAVE AGAIN: The chocolate shake was icy and not very good. I was sorry I had this.
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January 2021 by Bill Broughton
Food was good, the wait was a pain
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October 2020 by Grey Mathis
The food is consistently well prepared and delightful, employees provides awesome customer service. I loved how neat it is and vibes. Will come visit again.
