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December 2023 by Amanda Caldeira
Wouldn’t recommend this bank to anyone, horrible customer service and won’t help you if you have a dispute. Last year I had evidence that Amazon had riped me off and charged me three times. But they sided with Amazon even though I showed them I had only bought the item once and I had been charged twice more. Now they decided to put a hold onto every direct deposit check that comes in. Even though I get paid every Friday and now I can’t pay my rent on time because of this. Worst decision I’ve ever made I’d suggest going to a different bank.
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March 2023 by Janis F.
This is my all time favorite bank. I see everyone enjoying themselves because the bank's staff is friendly. I have never have any errors on my own accounts and my parent's account. Bank of Stockton on Dale Road in Modesto is wonderful too. I think the architect of both "Green" banks are beautiful. Another bonus is if you have a mortgage, the bank will not sell it to a mortgage company. Plus when you telephone the bank, a person answers the phone. Yes, no more press 1, press 2, and no voice mail. I love that!!
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January 2022 by Thal
The last few times I have went there, they have had awful customer service. The manager there is absolutely rude when I came to her about a concern with my account and she was just so condescending and made me think I was wrong and turned out my concern was justified in the end. I’m appalled by the customer service there especially in a small town where customer service should be number one priority.
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October 2021 by Thal (GreekGoddess94)
The last few times I have went there, they have had awful customer service. The manager there is absolutely rude when I came to her about a concern with my account and she was just so condescending and made me think I was wrong and turned out my concern was justified in the end. I’m appalled by the customer service there especially in a small town where customer service should be number one priority.
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April 2021 by Kevin
Great place to bank! Friendly employees and they keep my money safe!!
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August 2018 by Elise D.
I had a horrible experience with the call center so I had to drive to my branch is Oakdale. Amanda and Anita were very compassionate and proactive in getting my issue resolved. Charlotte managed to take things one step further to ensure I was a happy customer. I like this bank because they treat you like family and they genuinely care. Things could have gone the other direction but instead these ladies stepped up to the plate and made a negative experience and turned it into a positive. Thank you ladies! I recommend if you are ever in need of a loan, go see Amanda. I promise you she will take good care of you.
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September 2017 by Tom Cheese
My rating is only based on their buildings architecture.
