June 2023 by Heather Doyle
These men intentionally tried to rip me off. I originally made my reservation online and was given an estimate for the rental. When I arrived to pick up the truck the men told me the price would be double what I was quoted. I looked at the Uhaul app and it was giving me a different estimate than it had before. The man said he didn’t know why, but this was the price available. After I was done using the truck I contacted customer service. I was told I had been charged for a two day rental even though I had returned the truck before my 4 hours was up. The customer service could see my pick up and drop off times and knew I was telling the truth. She refunded me what I was owed. These men are scammers and intentionally tried to over charge me.
