Valley First Credit Union receives mixed reviews focused on its branch experiences. The Oakdale branch is highlighted positively for its friendly, knowledgeable, and courteous staff who provide good energy. Customers appreciate that this branch does not hold checks under a certain amount for established accounts. However, other experiences note inconsistent customer service, with some tellers described as grouchy or lazy, and there are complaints about never having enough tellers available. The atmosphere at one location includes loud country music. Overall, it is described as a bank with a particular branch standing out for its helpful and personable service.
I love the fact that all the tellers know who I am...as well as managers and loan agents....i only go in every so often. Personally I think the people hete in Oakdale branch are nice courteous..helpful....knowledgeable and accurate....i recommend my Oakdale branch very highly....
May 2021
If you are looking for a credit union, this one is amazing. The customer service is excellent. They never mess up on deposits or transfers. They have the lowest rates on start up fees. It is just an all around wonderful banking experience.
March 2021
As always they provide fast and friendly service. Been that way for years. Great credit union.
