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June 2023 by Sara Villarreal
After having several horrible experiences at the Ceres branch, I am very happy to say the only reason I am staying with the bank is because of the Oakdale branch. They are very friendly. I don’t need to go in much but we have a small business that sometimes we need to deposit $ into our personal checking. This branch doesn’t hold our checks. I understand doing for large amounts or when its a new payee on the check, but if it clears no problems there’s no reason to keep holding checks under $2k. Also, there’s good energy when I step into this location & everyone is so friendly!
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June 2023 by Joyce DeWitt
Awesome employees here!
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May 2023 by Eric
I rely strongly on my banks ATM. I fully understand the "vandalism". Spend some money securing the ATM machines. Spot lights, alarms. Night Time Security. I am about done with Valley First Credit Union. Not only the ATM issues. I am done with the Valley First Credit Union app....It is ridiculous..This all is unacceptable. ....
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April 2023 by Scott C.
This bank does not care about you or your money my bank account was flagged due to my wife's purse being stolen and they walked into this branch and did a cash withdrawal of $1,800. Go else where!
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March 2023 by Fran Kenyon
I love the fact that all the tellers know who I am...as well as managers and loan agents....i only go in every so often. Personally I think the people hete in Oakdale branch are nice courteous..helpful....knowledgeable and accurate....i recommend my Oakdale branch very highly....
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March 2023 by linda ellinwood
I have been with this company for 10 years with no problems. now I have had two challenges in one month. Someone needs to be re- trained or fired!
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September 2022 by John Thomas
I've been coming to the Oakdale city location for a while now after I got sick of the new location on sisk road in Modesto I do my banking in person.The tellers are okay some of them can be a bit grouchy to do their job sometimes also I could do without the loud country music although I understand it is said to be the cowboy capital of the world.Overall it's a bank .
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March 2022 by Valery Downing
Customer service is not the best. Never enough tellers. Today I went to the bank and requested some registers for my checkbook. I told the teller, that I go through check registers rather quickly. I requested a couplemore and she informed me, that’s all she had. I’m sure, that another teller or in a supply area, that there were more check registers. I seldom go into the bank and this was lazy on her part.
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May 2021 by Sabrina S.
If you are looking for a credit union, this one is amazing. The customer service is excellent. They never mess up on deposits or transfers. They have the lowest rates on start up fees. It is just an all around wonderful banking experience.
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March 2021 by mike army
As always they provide fast and friendly service. Been that way for years. Great credit union.
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July 2020 by Chris W.
This credit union is the most unorganized and difficult Credit Union to deal with out there! They make it so hard to even make a payment on a credit card its insane! This is by far the worst credit union/bank I have ever encountered or had to deal with in the financial world. My father and I will both be closing our accounts in the next couple weeks because they have made our credit union/banking experience a complete nightmare! They constantly have made it very inconvenient and almost impossible to bank with them because of constant unorthodox ways of running a Credit Union/Bank. I highly do not recommend this Credit Union! They will not take a payment for credit card bills on the phone without charging you a $10 transaction fee and the payment has to come out of the very same credit union bank account that is at their bank...they will not allow you to make a payment with another Debit Card from a different bank because they think everyone in 2020 obviously only have one bank account! What a joke that they make it almost 100% impossible to pay for a measly small credit card bill! This definitely does not make it easy for people to establish or build credit.
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December 2019 by Cherie A.
Just do yourself a favor and bank at Chase or Union bank or some other credit union because there are so many cons to mention that there is not enough room on this post for them all! To make mention of a few poor confidentiality when dealing with tellers, nobody answers the phone, long lines, can't trust your $ with them, credit card made available is not through the bank but third party so good luck with that situation after receiving one! Case closed. Game over
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October 2019 by Alex S.
PLEASE do better for your members. Lines are too long, this branch is understaffed. As are most of them. I don't typically write reviews but for the past five months. This credit union has completely sunken itself and has left its members out to dry. VFCU... what did your members do to cause you to treat us with such disrespect. I have waited up to thirty minutes before to receive service. Time is money and I am done putting mine in your bank.
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June 2019 by K D.
Best credit union ever! Great rates and services - couldn't recommend them more! I'm a new member, so not sure about all of the other reviews - I think they are great and would recommend checking them out, especially if you're looking to save money.
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February 2019 by John Sturgis
This credit union is lazy. The staff and management will expend more effort in telling you why they can't help you than helping you.