Verizon in Oakdale, CA, is highly praised for its excellent customer service and knowledgeable staff. Customers appreciate the store's quick and professional assistance in resolving issues, with some mentioning that Verizon fixed problems immediately and without fees. The staff members, including Chris, Elena, Kristie, Tivon, and Anthony, are described as courteous, helpful, and willing to go above and beyond—whether it’s transferring data, setting up devices, or addressing concerns like fraudulent charges. The store offers a full range of wireless devices, such as phones, tablets, wearable technology, and accessories, along with device protection. Customers feel confident in switching to Verizon from other carriers like AT&T and express high satisfaction with the support they receive. Overall, Verizon in Oakdale is seen as a trustworthy, friendly place to get new devices, upgrades, and technical help.
We couldn’t be more pleased with the service we got in this Oakdale business. Anthony helped us to transfer our info from old phones to new. He was kind, efficient and so helpful!
July 2024
Verizon has always been great. I should have not tried to switch carriers to T-Mobile. Verizon fixed my issue quickly and professionally. As much as I appreciate that they didn’t charge me a fee for coming back, I appreciate more that they fixed my problems immediately. I can’t recommend them enough.
May 2024
Chris was awesome! Very professional, courteous and helpful. She understood the problem we were having and was able to resolve it. If you're in need of help from the Oakdale Verizon store, I highly recommend that you ask for Chris!