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February 2024 by Maxey Scherr
This gas station is unsafe. My son and his four friends got robbed at gunpoint by five men in ski masks in broad daylight filling up gas on their rental. My son was hit by a masked gunman with the pistol while he violently pulled off his watch. I have the recording of the entire event that was quite orchestrated - three cars involved. And the worker told them to leave or they’d get killed. Wouldn’t fill out a police report or help police when they returned in any way. Claimed to speak no English despite telling the kids everything in English. Seems to be an inside job. Orchestrated far too strategically. Stay away from this crime infested dangerous place.
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February 2024 by Whitney Scherr
DO NOT BELIEVE THE FAKE REVIEWS!! YOU WILL BE ROBBED OR WORSE!!DO NOT STOP HERE!! GET GAS OUTSIDE OF OAKLAND!!Expect to be robbed at gunpoint with your windows broken out and all of your belongings stolen. The employees of the gas station conveniently didn’t see it happen (even though according to the employee there is a robbery “every 30 minutes and you must leave or they’ll shoot you”). Once you are robbed and completely shaken up, the employees will not allow you to use their phone to call the police and will not help by showing cameras..
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February 2024 by Eugene Velychko
Fake 5 stars reviews made by criminals . Extremely unsafe , do not go here
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December 2023 by Nicole Garcia
UNSAFE EVEN DURING THE DAY WITH "SECURITY". My family got robbed here in 11/25 in broad daylight noon with tons of people around. They tried to rob my husband outside the car pumping gas and when they couldn't attack him, they came back to the car and robbed the car. My 2 y/o, 5 m/o and I were in the car while they stole out of the trunk. If the car had been locked i believe they would have smashed the window. They appeared to have weapons and had just smashed a window across the street at Shell. The security guard watched the whole thing and the gas station attendant refused to call 911, or provide footage to give police the license plate number. It seemed like the security guard and gas station attendant were in it. I'm grateful my children were not harmed. Even with tons of people around, no one intervened. I called 911 and they told me to make a report online. Looking around after, the gas station staff don't even bother to clean up all the glass from the extensive smash and grabs at this unsafe establishment. Do not think because people are around or because it's daytime this cannot happen. All of these 5 star reviews seem to be made from fake accounts with minimal other reviews.
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December 2023 by Hasan Wei
New management raise prices on gas to be almost as expensive as the chevron across the street. They also added bollards so you can be easily boxed in at the fuel pumps. Robberies happening at broad daylight almost everyday avoid at all costs.
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October 2023 by denise duong
ever since there’s been new management/owners, this place has been very safe. they always look out for their customers and making sure everyone is good, safe, and secure. the prices are also very good and valid. their customer service is amazing and honestly i’d say that this place has really improved. will definitely be coming back here every time to fill up my tank!
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October 2023 by Rob Nation
Avoid this gas station. Had my laptop and bag stolen here in afternoon of 9/6, just like several others have described. The gas station knows this is a problem and are not taking obvious steps to protect their customers. They have cameras which are useless - I asked for footage and they have not provided. I don’t check gas station ratings ever but in case this helps I am posting.
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October 2023 by Yemen Wireless
Great people! Always see at least one person standing outside to keep an eye on the theft. All the other gas stations always have broken cars and thefts driven in and out.
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October 2023 by gaizan alreyashi
I pulled in very late at night and they had a gentleman outside making sure everyone is safe and happy they have awesome snakes with good gas prices compared to others on that street
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October 2023 by Said Mardaie
New management Great customer service they watch over your car well you're filling up the gas
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October 2023 by Mohamed Mardaie
The place has improved a lot over the year I feel safe and don’t have to worry about anything also very clean environment
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October 2023 by Sumi Gonzalez
great customer service. new owners take customer’s safety serious and ensure customer satisfaction!
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August 2023 by SCAM: Don’t stop in this gas station
Yesterday in the morning I stopped in this gas station before returning the rental car and 2 guys rob my computer bag, while I pumping gas. The interesting thing is that the cashier stayed there as if it were something normal, there was no security and when the police came they couldn't show him the videos because only the owner has access. There were other people there who saw everything but no one wanted to give information to the police. For your safe and security DONT STOP in this place.
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August 2023 by ak
DO NOT GET GAS HERE- I was robbed/ burglarized on 8/17/2023 when I got out to pump my gas in broad daylight with other cars also pumping gas. This Chevron gas station 451 Hegenbeerger and the 76 across the street at 449 Hegenberger have regular organized thieves. When returning my car to the rental agency at Oakland airport, they told me this has been an ongoing problem at these two stations. This could be solved by having security staff on site. But, the gas station management does nothing. DO NOT GO HERE.
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August 2023 by Murad Ahmed
Wonderful service, wonderful people. New management/ownership really turned this place around. Employees always roaming the lot watching out for you. Finally feel safe getting gas on my way to the airport.