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November 2023 by Zack Barbieri
Phong is a great dude and runs an honest business. I brought in a Chevy Malibu that I was thinking about purchasing and he gave me plenty of info about whether it would be a good purchase. He did great work and kept me updated the whole time. Definitely coming back!Services: General repairs & maintenance
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August 2023 by Ross Berger
Dishonest business, I will never go back.My car started making an odd noise. I called ADS Temescal Auto Car and spoke with the manager (owner?). I described the noise and he immediately said it sounded like a transmission issue and to bring it in for a look.He sent me many texts with pictures of items needing repair, but he wanted me to approve the repairs without giving me any estimate of the costs. I had to ask for one multiple times. That should have been a red flag but I ignored it since my car was already in the shop.When I finally got an official estimate several hours laters, I called because I had questions. That’s when the owner/manager told me that the problem was in fact my transmission, but said they don’t do transmission work (the estimate was for other stuff he wanted to work on).Seriously?! I asked why he didn’t tell me that in the first place but he didn’t have a real answer.Then, when I went to pick up my car, he tried to charge me several hundred dollars for repairs I told him NOT to do!! He did end up removing the charges but only after I refused to pay for them.What a scam. Stay away, this is a very dishonest business.
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May 2023 by Ashleigh S.
ADS temescal auto care provides reliable car mechanic work! They were very communicative and so friendly. I had been looking for a new mechanic and so happy I found them. They fixed things that my previous mechanic hadn't addressed despite multiple car checks.
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February 2023 by Salim Shariff
Really appreciate the customer service and friendly attitude of the staff - plus they fixed my issue (replacing headlights on a 2007 prius - not simple, google it!) in just 1.5 hrs and gave me a discount!Service: General repairs & maintenance
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November 2022 by Gail Robinson
Fast but worker didn’t speak English so i couldn’t ask him anything.. owner was better but he wasn’t very communicative. I wanted to know why my tire kept leaking air and without responding about estimation of time of possible charge it was just put oh the lift. It wasn’t an emergency as it would air for a couple of days and I wasn’t needing it any time soon.They quickly found a nail, removed it and only charged me $35. It was fast and well priced. Communication was the only issue. There is little parking available but he squessed it into the lot.I also chose it because I could have walked home if necessary. He did seem to talk okay with another&.Customer who was very happy with the work;Gailcustomercustomers who was a male repeatcustomer
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November 2022 by Jim A.
Trust Worthy The owner of this shop, Phong, is someone you want on your side. He's not a smooth-talker, just a friendly, down-to-earth guy who is really good at his trade. I've been taking my vehicles to him for 10 years. Always pleased with his prices and recommendations. His business has increased a lot over the years and he's always got cars lined up. Recently I needed repairs but I took it to OceanWorks in Berkeley because Phong was booked up for the week. OceanWorks is well known by many, and its former owner, Angus, was a Toyota expert and a bit of a character. I'd had repairs done there 10 years earlier and was pleased. But I didn't know that Angus had sold the business. The result was that I was sold $400 in unnecessary repairs. After examining the perfectly serviceable "bad" parts, (shops are legally obligated to let you examine or keep the old parts), I showed them to the owner and demanded a full refund, which he gave without much argument. I going back to ADS Temescal.
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October 2022 by Gabi C.
Phong and his team are AMAZING --professional, kind, reliable! Phong is working to ensure your car lives a long life and is always looking out to stay ahead of problems. They always do right by my Toyota and Ian't recommend them enough!
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August 2022 by Eunji Kim
Brought my car in for a 5000 mile service. A week later the check engine light comes on. After several unanswered calls to the owner, he admits he’s “too busy and cannot take a look”, and admits I should go elsewhere.For the service itself, his communication throughout the day and when the car would be ready, was poor. He charged for labor/materials for things I didn’t approve, and quite frankly, could’ve done myself at a fraction of the cost.Take your business elsewhere.
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June 2022 by S B.
Disappointing experience. I was told my car would be ready at a specific time and it wasn't ready until half an hour later. This caused me to miss another appointment I had. The car also wasn't fixed correctly and I had to bring it back for them to do more repairs.
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May 2022 by Selina H.
I highly recommend this auto repair shop. Phong was very responsive and easy to communicate with. He had the part my car needed and got me back on the road again quickly.
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March 2022 by Adam F.
Phong is great, he helped my Subaru through a Turbo rebuild, and was willing to put in an aftermarket solution after we had researched it. He can be a little bit too thorough sometimes, which hits my pocketbook, but he's really solid when it comes to knowing his stuff.
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January 2022 by Jiyeon K.
This place was asking me to change unnecessary parts for my car and trying to charge me 1200 out of nowhere. Seriously I repaired my car within 2 years after a thorough checkup by other mechanic paying 1200 and I know that my car isn't a new one, it's 9 years old with the 95,000 mileage. But they wanted to change literally everything and the labor costs were too expensive compared to the other places. So I just changed the headlight bulbs from this place and took my car to other mechanic. And they say you don't need to change all those things they listed in their estimate. They didn't even tighten up the oil filter and wanted to charge me to replace the WHOLE THING!!! Only thing it was needed was to TIGHTEN UP the oil filter. I could've been totally duped. Thank God.. I saw the review yesterday that someone wrote about having the exact same experience as me.. So the other auto shop that I took my car to charged me 370 to fix parts and get a gasket for the oil leakage. What an auto shop. Almost like a thief.
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January 2022 by eric c.
Brought my truck in to get tires installed, nothing else. When asked if I wanted to have anything else inspected, I said no. I get a call telling me it's ready to be picked up, but then suggests a whole list of other work that he would not have been able to know unless he popped the hood and checked fluids, which I explicitly asked not to be done. The numbers didn't add up when he's listing things off, and it's because he was going to charge $27 to put the spare back, which is ridiculous. Told him to put the spare in the truck bed and I'd take care of it. I'm extremely surprised by all the positive reviews this shop has. TLDR: 1. Tried to upsell me on work I explicitly said I wasn't interested in 2. Tried to charge me $27 to put my spare tire back
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September 2021 by Jason F.
Phong and his team of mechanics are top notch and really affordable. I've brought in my 2007 Hyundai Tucson for several issues and they always complete work the same day. I've had no problems since each repair so it's safe to say they do quality work. I appreciate how friendly and honest Phong is; they'll be my go-to shop for a long time.
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August 2021 by Laurel A.
Great, quality service. I was heading on a long road trip and they took care of an oil change, tire rotation and air filter replacement. Afterwards, I thought something wasn't working with the AC. They were able to check it out, free of charge (ended up just being a setting was wrong).
