AutoZone on 27th St. in Oakland is a leading retailer of auto parts and accessories. Experiences with staff vary; some employees are described as super friendly, helpful, and knowledgeable, providing excellent customer service. However, other reviews note that some staff are not welcoming and seem unmotivated to assist beyond a basic computer search. Customers recommend speaking with the commercial sales team for more in-depth help. While some find parts quickly, others report items like license plate screws or specific sockets are occasionally out of stock. It is a typical auto parts retailer where service can depend on which employee you encounter.
The young guy Lucas was super helpful. He help me find the right products to clean out my car and help with others things I need to keep my car maintain. And also told me what I need to get my car fixed.
July 2026
I love this location! They are personable and attentive. When I say they pay attention to detail and share the knowledge. It’s always eventful even when spending money 😭
April 2026
Great customer service. The employee helped me select and install wipers on a rainy day. This location also accepts returns.
