AutoZone on 27th St. in Oakland is a leading retailer of auto parts and accessories. Experiences with staff vary; some employees are described as super friendly, helpful, and knowledgeable, providing excellent customer service. However, other reviews note that some staff are not welcoming and seem unmotivated to assist beyond a basic computer search. Customers recommend speaking with the commercial sales team for more in-depth help. While some find parts quickly, others report items like license plate screws or specific sockets are occasionally out of stock. It is a typical auto parts retailer where service can depend on which employee you encounter.
My lowest beam bulb went out on my ride...I went to Autozonefor a replacement.
February 2026
Miya have perfect customer service give her a raise
January 2026
Just wanted to share how kind and informative Julie and Omar were when I visited the store. They were patient and friendly, gathering everything I needed to be able to do what I needed to for my car. Thanks Julie and Omar!!
