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June 2025 by Jason Yamamoto
It was just to charge my battery, but they gave good prompt service
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April 2025 by Minh Tran
Lela was wonderful and helped me efficiently with a great recommendation for a battery charger which I needed immediately. She also offered additional support and service to help determine why my car’s battery died. Joined AutoZone Rewards because of her great service!
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April 2025 by Faisal Mohammadi
nice behavior good customer services very friendly with customer
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March 2025 by Amy Flores
Lela the Manager for the store had exceptional customer service. Her phone etiquette was more than enough. She works efficiently and holds the store to the highest expectation. Phenomenal to have shopped here for my car needs.
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March 2025 by Queen Ramirez
So I went in this morning to exchange something I had bought and right upon entry The staff didn’t look happy to have someone walk in so as I’m asking for an exchange, the guy that was helping me at first needed help from this lady named Margaret because he didn’t know how to do the exchange and she seemed to bothered that she had to help him. and as a hispanic person, I tend to speak Spanish and English at the same time so it bothered the guy that he went on to say we don’t speak Spanish and I said oh ok I thought she spoke Spanish because she clearly looks Spanic Latina, etc. So I thought she was Mexican and he says we’re not Mexican and she’s like yes it’s a blessing that she wasn’t Mexican. It was so unnecessary and racist comments why AutoZone why hire someone that would encounter Mexicans Latinos, etc. and not be respectful about it super racist super unprofessional you guys do not deserve “Mexicans” shopping there if we will not be treated with respect and dignity! That comment of “a blessing” to no be comment is so disrespectful and insulting! Margarett is not a fit for this job. Hire people who is accepting of every nationality unconditionally.
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January 2025 by SBF LuvTayles
Trash had me on hold for 10 minutes I called back and told them no accountability
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January 2025 by Asahi P
Despite the store being pretty busy I was in and out fast. Leila was great on making sure I got everything I needed and gave me clear explanations. I'm going to have to make it a point to stop in to this location any time I need parts.
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June 2024 by Javier Urbano
I’ve being on hold for 20 minutes, still on hold
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April 2024 by Tracey wardlaw
Very knowledgeable and very helpful with getting the right things to do the job I needed to do myself on my own vehicle
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April 2024 by Michael Prince
They had what I needed in stock and great customer service.
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March 2024 by Unika Cole
There is a woman working there who was very nice and helpful. I was just there to change my wiper blades. Still, she left an impression on me. I've saved this location so I make sure to come back.
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March 2024 by Mike L.
One of the managers Shaheed S. Was extremely helpful, this gentleman assisted me and made me feel cared for. Excellent customer service skills and a very sincere personality. This is the first time I've ever been to this store, as I'm not from the area however do frequent Oakland quite often. I ran into a mechanical problem on the way into work. However, left all my diagnostics tools and hand tools at home. Operation of the store is very smooth, I'm sure it is to this gentleman being one of the folks in charge. Great customer service!!!
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February 2024 by Jose Castro
Great service! Very knowledgeable crew!!
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January 2024 by Phil H.
Ordered 17 quarts of oil that was on sale. Received a call the following day saying they don't have any and order cancelled! Whatever.. ZERO in stock! Typical Oakland!
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December 2023 by Ana Espino
Very good service
