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December 2023 by Chrisitna Hernandez
This was my second time booking and I would do it again they are affordable, in a convenient location from the òalkland arena the lot is secured in the evenings, the staff are friendly and the rooms are clean if you're on a budget I would definitely recommend for your bay area stay.
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October 2023 by charles golonka
My fiance and I stay here every time we travel to the bay for work and every time we have been treated with kindness and respect. Our car even broke down anf we had no way to get to the bank, and owners let my fiance fix it in their parking lot while I waited in the room hours past check out. The people they have cleaning the rooms do a wonderful job, rooms have always been extremely clean. The rooms have all been newly remodeled and have mini fridge/microwave. The a/c works better than any motel I have ever stayed at. No bugs!! So all in all, I encourage anybody in the area looking for a motel, stay here it is the best by far!!Rooms: Clean clean clean!! Newly remodeled!!
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October 2023 by Jeremy Maas
Staff was somewhat rude, everyone has a bad day sooner or later. Room was very clean, bathroom in good order as well. Overall very satisfied with the price too.
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October 2023 by Rita S.
My friend was raped in the parking lot and the owner laughed and said she deserved it
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September 2023 by Liesbet Bickett
Comfortable bed. Clean room. Good price for the proximity to the airport. Surprisingly void of road noise given how close to the freeway. That said, the neighborhood looks very sketchy. We could hear guests in other rooms. The staff was neither unfriendly or friendly. I think many would get scared away by the look of the place, but I felt safe. I will definitely stay again if I'm flying out early.
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August 2023 by Bianca van Eunen
Zeer vriendelijk en behulpzaam personeel, éen van de weinige hotels waar we onze rv mochten parkeren. We hadden een nieuw ingerichte kamer, eenvoudig maar netjes. De omgeving beviel ons helaas niet.Rooms: Eenvoudig maar netjes. Inclusief magnetron en koelkast.Safety: De buurt voelde voor ons niet veiligFood & drinks: Machine met gekoelde dranken. Eten hebben wij via Uber eats besteld.
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July 2023 by Jordan Pomeroy
This place is horribly disgusting!!!! They discriminated against my friends with disabilities, stranded them while in excruciating pain after surgery and refused to refund them after not allowing them into the room they paid for! Horrible behavior and the people who exhibited these behaviors will be held fully accountable!
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July 2023 by Andrea A.
Honestly not sure why this place has such negative reviews. The room I was given was clean, however the mini fridge did have a slight odor. The bedding was clean, and the bathroom had a pleasant odor when I came in. Staff was very friendly and I was even able to check in an hour early, even though I booked it just a couple hours before. I had wished I stayed here longer rather than the extended stay hotel I paid for previously. Very happy with my experience, would definitely recommend
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May 2023 by Jasmine Fowler
We had a hiccup with our doors lock system but they were super kind and fixed it as fast as they could. Really appreciate them!Nearby activities: Oakland Arena for concerts
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May 2023 by Carolina T.
Wow..what can I say about this seedy area? Well firstly I had to switch my first room because it was located near the noisey freeway, and there was black long string of hair in the bathroom and some in the bedsheets. Also found some greasy hand prints on the glass shower door in bathroom and mold growing in creavices of inside shower. Then before I had left a maintenance guy comes BANGING on my door about wanting to paint!???? Seriously at 7 PM at night? I told him to go away and he continued to be persistent about coming into my room. I told him to bug off and leave me alone. Mind you I was by myself ,alone when this happened. After that I complainted to management they upgraded my room but still found a hair or two in the second bathroom. Whatever I needed sleep badly so I stayed there unfortunately. The next morning I found my rear passenger window smashed in whilst parked on THEIR property. Hotel employees got the video footage of the crime. Also had an issue with the elder employees because of miscommunication. Their secondary language is broken English. Oh,well. I will never come back to this scum and scary area ever again. They should hire security to protect their customers and themselves! I don't know why this place got excellent reviews on Agoda (a traveler third party travel co
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March 2023 by Pedro Ramos
Well I can not say is good at all because,it was but them a old Indian lady that should never b in front to help no body ,with 0% of experience is still there good luck to who.goes there me and my wife used to love this place to the women become the customer service she should be is watching soap pop instead of
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January 2023 by Jordyn Germoles
Great Customer Service! Didn’t actually stay at the hotel, but booked it as a back up plan for my Christmas 2022 holiday travel plans. My credit card was charged, but the general manager John F is so sweet and waving the stay since I never checked in and had booked it hours before I was going to sleep there. If I ever do have to travel to Oakland I would recommend them :)
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December 2022 by chad putney
My last stay was great, was upgraded to a super nice king room! I really like the fact that the outlets have USB ports and the check in/out process is ultra fast. Keep up the great work BBI!
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December 2022 by J M
Literally disgusting the room was not clean at all. There was even pee on the bathroom floor. Random hairs on the sink and “clean” towels, floor had not been vacuumed, trash on the floor. Shower had mildew and the whole room smelled nasty. I would never recommend anyone this place even a motel 6 would be better.
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December 2022 by m4lachi
Dirty bathroom, stains on the bathroom door. My sister and mom felt itchy as they started to lay on the bed. Tried to make us pay a $100 deposit even though we already paid. I highly recommend you find somewhere else to stay.
