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October 2021 by Larry R.
If I could give these folks ten stars, I would! Before Covid my wife and I went here to buy office chairs. We are seniors with a lot of back and body issues so we knew this would be a challenging process. We had been to some other places but they tried to sell us on stuff that would not work for us, could not answer our questions and rushed us. What a totally opposite experience at Blaisdells! We were waited on by Adrienne Quitugua-Hervin and she gave us some of the best customer service we have ever experienced in any type of business. They had a great selection, but even more important was how knowledgeable Adrienne was and how patient she was with us. She was very familiar with all the chairs and gave us all the time we needed to check them out thoroughly. Part of my business is training people on customer service and Adrienne checked off all of the boxes of an award winning customer service representative of this company! She could train a lot of people in customer service! We bought chairs (at very reasonable prices) that needed to be customized a bit and then Covid hit. Being at very high risk, we did not have any deliveries inside of our house. Blaisdells understood our concerns and never pressured us to get the chairs. Eventually we had them delivered and put together on our porch where Adrienne helped set them up and showed us how everything worked. Even the delivery people were as polite and nice as could be! This is a big company that exemplifies the best of a small family business. My only complaint is that they don't sell every type of product we need!
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September 2019 by Gabrielle M.
This company is TERRIBLE!!!! They treat their staff like slaves and Mike is racist, unprofessional, uses excessive foul language towards his employees on a regular basis, they give their employees verbal threats of firing them whenever calling out sick for a legitimate reason and will talk about their staff to other employees. The owner is also extremely unprofessional. Terrible customer service and a foul mouth as well. I quit this place after working only a few weeks because the management was that terrible and I've NEVER quit a job in my life! I'm currently in the process working with an attorney regarding how I was treated while working their and Mike needs to be replaced. DO NOT WORK WITH THIS COMPANY AND DO NOT ORDER GROM THEM!! They seriously need to learn how to treat others!!
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September 2018 by Matt Reno
Nice offering by nice folks!!
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September 2018 by Joe Ravetti
Love it
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October 2017 by Samantha G.
I just started working with Blaisdell's and I'm really happy so far. The service is excellent and the prices are very competitive. I've been recommending them to co-workers in other locations. I placed my first couple orders and they promptly got delivered the next morning (with chocolate!).
