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December 2023 by michael simmons
Quick in and out, great customer service with a smile ??.
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February 2023 by Chavonne Robinson
Yesterday Feb 24 2023 I came to up grade my phone ms Carla Valenzuela she have her store really clean smell great. She help me to get a good phone I have moto g 5 Styles and a came today Feb 25. I need help to set up my Google account and ms Carla Valenzuela help me she is a nice person I recommend her and her store she is located 4106 international Blvd Oakland CA 94601 come to visit her sotre
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December 2022 by Nate Bily
Incredible customer service from the woman working the shop. She helped me deal with the online fiasco I had with Boost and gave me a free case and SIM card even though I purchased the phone from Boost online. Thank you for setting up my phone!
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December 2022 by bethany freebird
If you need to go to a physical boost mobile store it should be this one right here. They are friendly and helpful, fast and knowledgeable. Recently Boost was bought out by t-mobile and they upgraded everyone to 5g. We were required to come in and pick up free sim cards to complete the process. I first went to the Boost mobile near Wendy's on international near fruitvale. They lied to me and said my phones were not compatible with the new sim cards and that I would have to purchase new phones in order to keep my service. They told the same thing to several other customers as well. Stay away from that location, they are pushy when it comes to sales.
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December 2022 by Mariana Hernandez
today i when to buy a phone. ms carla valenzuela she tell me that i was a legibly to up grade my phone and i have a moto g pure ms carla she is a nice representative
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December 2022 by Morey Straus
AFAIK, Boost has no corporate stores. There only way to avoid a $35 activation fee when purchasing a new line or buying a replacement SIM is to buy online.
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February 2022 by Isa
I received a boost mobile msg stating that my phone was compatible to obtain my free 5g sim card. When in today 2/8/22 Hildeliza(employee)stated that my phone was not compatible and I needed to purchase a new phone ex.S20. She stated that boost mobile send an error msg(with attitude and being rude)and I needed to purchase a phone so it can be compatible with the new 5g. She told me all of this without even checking my account nor verify the information I was showing her. I decided to call customer service and guess what my phone is compatible with the 5g network, thanks to the miss lead information this employee gave me I'm receiving my free sim card+ free delivery straight home.
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December 2021 by Anthony Bullock
Real nice staff, and very knowledgeable. Willing to walk you through most any of your phones problems.
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October 2021 by Rebecca Estrada
Really horrible customer service
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March 2021 by Pamela B
These people are quick and smart. They get you what you need and get you out!
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December 2020 by merle bracy
Wouldn't let me change my bill and plan b4 due date. Have to make a 2nd trip.
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March 2020 by Leesa Ru
The store at 3073 International Blvd, Oakland. One of the women that work there is mean and horrible, yesterday I took my elderly aunt in there to exchange her phone because she was having problems with it, she was rude. We asked about how the hot spot worked and She lied and said "Only Iphones have hot spots" and that her phone had no hot spot. After researching on my own, I found out the phone does have a hot spot. It was mainly the large girl that was so rude and spoke down to her. They also didn't give her a receipt for the exchange. When she went back in to try and get her receipt,she was yelled at and kicked out of the store because "they were closed. " We are going to discontinue our service.
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April 2019 by Rafael Vaughn
Fraud alert. Walked in doing the 5 lines but was told they have to put insurance on all lines at least for 1 month. Other stores do not require to have insurance. And nowhere on company website says that you are require to have insurance on the devices.
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March 2019 by Artesia Combs
Clean and tidy little corner store efficient and knowledgeable staff many different cellular phone options to choose from good service at times . Staff offers great customer service usually no wait no lines nice open floor plan shiny wooden floors
