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December 2022 by Quan T.
please dont go to this bank ....they are rude no customer service ,they make you open a account to get change.. i own a business on the ave and they still wont give you any help..... how you going be in the ave if you cant help the community out ?? what a disgrace
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November 2022 by Lee Bell
I lost a cashiers check that was vital for me to recover! This is a cool bank for a cool neighborhood! Rosa the manager helped me with special circumstances and her staff at times went above and beyond to investigate for me! Bless up Archie Lee
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November 2022 by Chen Yan
Good location, but 50% of the time I try to use the ATM, cash not available or machine not working. Opposite of convenience.
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October 2022 by Sarah W.
Charged me $10 for a cashier's check without telling me. Only saw the fee on the receipt *after* the transaction was processed and I'm glad I caught it because it put me $10 under a minimum balance requirement to avoid yet another fee. There is a small parking lot available.
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May 2022 by Claire H.
Christina was so helpful today. I was feeling hopeless going into my appointment, but I left feeling SO much better. She was so kind and helpful and got my request taken care of extremely quickly. It actually felt like she really cared about me and my situation. Thank you, Christina!
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April 2022 by Alma Rivera
Friendly, professional and kind staff. Great branch!
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April 2022 by Nancy S.
Blanca is now the Branch Manager at the Piedmont branch (Highland Ave.). She's exceptional in every area of personal or business banking!
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February 2022 by WILLIE TURNER
Service is extended to your family from this bank it’s great family bank services available that’s should be open until after year 6020
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February 2022 by Benedict G.
Stayas far away as you can very rude teller and so called MGR. there i nothing good about the service and knowledge of backing.....
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January 2022 by Matt Hastings
I had a great experience working with personal banker Yvette Thomas. She was professional, patient, friendly and paid attention to the details. Her positive attitude is contagious!
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January 2022 by Zak Accuardi
The teller used a warmly sympathetic tone to tell me they don't allow non-customers to trade cash for quarters. Two stars for warm sympathy, but zero for not being neighborly ?
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January 2022 by Archie Bell (Zen Zulu)
My banker Ceasar is the best! Neighborhood bank vibe, though with that Oakland soul! Thank you for having him on your staff!
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January 2022 by Ariel Deeg
I have always had to great customer service at this location and it's especially helpful that they are open on Saturdays.
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January 2022 by Chan T.
Blanca was a life saver today! I I booked an appointment online and the appointment was not honored but Blanca was kind enough to get me in within 20 minutes I am so thankful for her taking the time out of her day to help me open up my business account thank you Blanca! - CT
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December 2021 by Michael J.
for some reason this bank refuses to exchange cash for a roll of quarters without an account. easy one star.
