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March 2024 by F. S.
I've been using this branch for years, and always get my banking accomplished just fine. The tellers and staff are nice. Sometimes there's a line; I'd suggest going when you aren't in a major rush.
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October 2023 by Meleah R.
This location is a waste of real estate. They don't have the authorization to cash a Citibank check (unless you're an account holder), and the staff is incredibly incompetent and condescending. They are also not able to break large bills. The only good thing about this location is the air conditioning. They also have the doors by the ATM permanently locked for "protection" ...
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August 2023 by Richard Blank
They have 4 doors to enter the bank. 3 out of the 4 doors stayed locked, and they don’t put signs to let you know the doors or locked so you have to try 1 2 3 times before entering the bank. Very frustrating , not too hard to put signs saying use doors in the back parking lot, completely out of site from the front of the street
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April 2023 by Leo Tzar
This bank needs more serious security guards, I was inside the bank and one of those vulgar customer was jumping in line, threatining to beat me outside the bank, every one inside was watching including the security officer ,and the bank manager, this is a zoo not a bank, go check the survilance cam to see for yourself.Leonard Giovanni.04/03/2023 at 10am.
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March 2023 by Tony Darden
Pleasant doing business with they made there customer feel like a friend.
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October 2022 by David b Pratt
Always great customer service
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September 2022 by Jessica “Jessica” Magallon
Went to cash my check. They declines and said they couldn't do it because I needed a bank account (Was using my dads, I've cashed my check here before using my dads account and it always worked out fine). They had to call the manager over and both of them were useless and denied me. Went to another bank (Chase), cashed it and everything went smoothly there. Love chase. This bank is useless.
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August 2022 by MMN
They work very slowly!
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July 2022 by usoci
Said open on the app but when I got there had a sign that it was closed, wasted my time.
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February 2022 by Andy Hess
I've never been inside and I don't have an account, but the ATM is open later than the BofA across the street.
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December 2021 by Haileey V.
I normally don't write ugly reviews but for this specific teller I just had to. I didn't get her name but she was the only middle eastern girl there Horrible customer service! You can tell she wasn't trying to be there! Right away when I got to her window she asked what did I want to do and when I explained what I came for...she lower her head with her hands over her face. Wtf? And the she proceeded to tell me a banker will help you.?! Did not tell me to remove my card off the slot, nothing. I ended up at her window. Again she asked me what will I be doing so I told her I wanted to remove money off my card. And she asked how much. So I told her the amount. Normally I've come on other days. Never have I seen her before but the other teller (don't know her name but she's the most nicest person there) usually asks me if I would like small or large bills. But this woman just starts counting large bills right away basically shoves them through the glass. Like girrrrrrl, chill! And when she hands me my receipt she slams it. Citibank ya'll need to do better and start hiring people with great energy cause this girl ain't it!
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September 2021 by Joey Glass
These are horrendously incompetent employees who seemed to relish in their inability and unwillingness to help me while I was experiencing tax fraud rather than provide any help whatsoever. I will be closing my Citibank account specifically because of this branch
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September 2021 by Joey G.
These are horrendously incompetent employees who seemed to relish in their inability and unwillingness to help me while I was experiencing tax fraud rather than provide any help whatsoever. I will be closing my Citibank account specifically because of the people who work at this branch
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July 2021 by Laura W.
I live within walking distance. My car broke down and in the meantime, I needed quarters for laundry. My bank is not within walking distance. Bank of America is usually agreeable to giving quarters to non customers but for whatever reason they were closed during their Saturday hours. So I went across to Citibank bank.. they quickly turned down my request for a role of quarters even with cash in hand. Stated they didn't give non customers and just ran out of them. I understand policy but I told them why I was there and for the love of god, it's one roll! To a community member who now, will never bank with them and will push my friends and family to never bank with them. Wtf happened to customer service.
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June 2021 by Tywain W.
Very Slow .. Just Find Another Branch.. I've Tried Way Too Many Times.. This Is Not The Branch For Me.. But I Love Citi
