East Bay Paratransit

Transportation
1750 Broadway, Oakland CA 94612

Hours

Hours may fluctuate. For detailed hours of operation, please contact the store directly.

About East Bay Paratransit

East Bay Paratransit provides subsidized public transit for disabled individuals, offering a reliable service for essential travel needs like medical appointments. At a reasonable cost of $8 for a round trip, users appreciate the convenience of booking rides via a mobile app linked to credit cards or PayPal. The service generally adheres to a 30-minute pickup window, though some riders have expressed frustration with wait times. Many reviews highlight the professionalism and compassion of the drivers, who assist passengers by securing wheelchairs and providing support during rides. While the majority of feedback is positive, praising the caring and helpful nature of the staff, some concerns have been raised about vehicle safety and the need for seatbelt extenders, particularly for riders with specific medical needs. Additionally, there are challenges related to staffing and vehicle availability due to recent changes within the company. Despite these issues, East Bay Paratransit is recognized for excellent training and service, making it a trusted option for those requiring accessible transportation in the East Bay area.

Most Recent Reviews

More Comments(43)

You May Also Like

Location and Contact