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December 2023 by Rocky Dang
Excellent customer service! When faced with a lack of parking, Nikhil graciously moved his vehicle to secure a spot for me. A big thank you to Nikhil for your assistance!
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November 2023 by Frank Hennefer
This branch is well run. Trucks are clean and serviced when you pick up. I’ve been going here for many years to help with our Christmas Tree business (Brent’s Christmas Trees).
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April 2023 by David Apodaca Sr.
Great staff, especially Carla, and good services.
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December 2022 by David B.
Great customer service, better price (compared to Penske and U-Haul). I was able to get my rental quickly within 10-15 minutes and upon return there were no gimmicks as far as final price. I paid what I was quoted at the beginning. They did recommend reserving your rental online in advance rather than over the phone for the best possible rate. They also have newer vehicles, I got the Ram 2500 pick-up. See Photo.
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June 2022 by Katia Jacobson-Reis
Even though my rental van didn't work out for what I needed, I will definitely return to this Enterprise location whenever I need another one.I arrived to pick up a queen sized bed in a town 30 miles away and the truck I was given was too small. I called the Enterprise office to explain the extremely inconvenient situation I was stuck in and they were absolutely willing to accommodate me immediately but unfortunately their solutions weren't feasible at that point. Being that I couldn't drive back and forth to pick up a different van, we ended up strapping the bed to the top of the van. We made it work but I was recovering from a surgery in my neck and I really didn't want to have to make it work.When I returned the van the next morning, they were certainly apologetic and I also felt sure that they would address the misunderstanding. We came to an agreement for my next rental and once my deposit was returned, I was charged exactly what they told me I would be. No hidden fees, no price per mile, no false accusations of damage. Everything was totally fair. I needed a tiring process to be made easy and while it didn't work out that way, it was obvious that multiple Enterprise representatives genuinely wanted that for me in the first place and were going to be certain that I would have that experience next time!
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January 2022 by Vanessa Vanderpol
They were very kind and extremely professional. ?
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August 2021 by Chuck W
Always 5 stars ! These folks go out of their way to make you happy. I love Enterprise, we use them any time we can.
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August 2021 by Venus Piper
Very customer oriented.Very knowledgeable about their inventory. The coffee is good too!
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July 2021 by Thomas Pattara
YOU SHOULD NEVER RENT FROM HERE. Beware renters! They are here to take your money for the damage you did not commit.Had the worst experience ever. While picking the van, the damage on top of the vehicle was never noted. I did not climb on top to see if all fittings are attached to the van properly. I believe it was either done by the previous renter or the negligence of the employees themselves. It was a plastic trim on top of the van that was not attached properly which came out while driving on the highway that I did not notice until return.When I returned the truck the employee went straight to where the damage was and told me this was not there when I picked it up.I am absolutely sure that I did not do this damage and never saw it until it was pointed out by the employee, I had 3 other people with me at all times who can vouch that I did not damage the vehicle.I spoke to the store manager regarding wrongfully accusing me of the damage. He was not of any help, they just seemed to just want to take me money and blame me for the damage. This is absolutely unacceptable and poor treatment to the customer.I will never recommend any person to rent from this agent ever again.
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June 2021 by Thomas P.
YOU SHOULD NEVER RENT FROM HERE. Beware renters! They are here to take your money for the damage you did not commit. Had the worst experience ever. While picking the van, the damage on top of the vehicle was never noted. I did not climb on top to see if all fittings are attached to the van properly. I believe it was either done by the previous renter or the negligence of the employees themselves. It was a plastic trim on top of the van that was not attached properly which came out while driving on the highway that I did not notice until I returned. When I returned the truck the employee went straight to where the damage was and told me this was not there when I picked it up. I am absolutely sure that I did not do this damage and never saw it until it was pointed out by the employee, I had 3 other people with me at all times who can vouch that I did not damage the vehicle. I spoke to the store manager regarding wrongfully accusing me of the damage. He was not of any help, they just seemed to just want to take me money and blame me for the damage. This is absolutely unacceptable and poor treatment to the customer. I will never recommend any person to rent from this agent ever again.
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June 2021 by Susan D
Not pushy about selling you the additional services like insurance and very fair prices. They ran out of the compact cargo vans and upgraded me to a regular size cargo van which worked out well for my move. It's more of a gas guzzler but the additional space made the move easier.
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May 2021 by Gentlemanjim 90
The team at Enterprise on 575 Marina Blvd is as solid as they get. Great response times, great attitudes towards their work and great help locking in prices for quality truck rentals. I highly recommend doing business with them if in need of quality trucks at a competitve rate.
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April 2021 by Nessie W.
Exceptional customer service and quality rental vehicles. Luis provided us the most reasonable and fair rental contract. Very much pleased with our experience. Will definitely return for our future rental needs....
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November 2020 by StoneyBatter j.
We bought a used car for my son. Breon helped us throughout the process. He was professional, helpful & polite. He knew what he was doing and helped us progress through the process. The no haggle price makes buying a car easier to deal with. Breon represented Enterprise well while also catering to our needs. i would go there again. He worked hard to satisfy us and we appreciate that.
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October 2020 by X J.
I don't usually leave reviews but I feel like the 2 sales people that helped me deserve it. First, Bri called me after my online inquiry. I was kinda rude and short when I answered and Bri was super sweet and NOT offended by rudeness. I felt bad for being dicky. We scheduled an appoint and she gave me a courtesy reminder the day before. When we got to the lot Bri was with a customer so Vertis helped us look thru the inventory. He was cool, chill, no pressure. He was knowledgeable and answered all of our questions. He helped us find a vehicle at another location and went to pick it up when we settled the financing. If you're coming to This location to buy a car you should definitely give your business to Bri or Vertis. Scot and the GM were pretty awesome too.
