-
March 2024 by Jonathan Santos
Excellent service, Dany took care of me and was very kind to me, she explained everything I needed to know and I was able to find a place to store my things exactly as I needed it.
-
March 2024 by Brenda Aguilar
Staff was so nice!
-
March 2024 by Nevaeh W
Throughout the year I’ve just had the most amazing experience with the staff here, especially Reyna!
-
March 2024 by MIguel Rosas
Dani was great, :) LETSSSS GOOOOO!!!!-MIGUELS
-
March 2024 by Atonio Rosas
From the outset of my quest for the ideal storage solution, it became apparent that Danni at Extra Space Storage was in a league of their own. This five-star review barely scratches the surface of the excellent service provided by Danni, whose professionalism, patience, and personalized attention to detail made the entire process not just bearable, but enjoyable. Their ability to answer questions comprehensively, provide insightful recommendations, and manage paperwork with ease highlighted a level of expertise and dedication that is increasingly rare in today’s service industry.Danni’s exceptional customer service extends far beyond mere operational excellence. They possess a unique talent for making customers feel genuinely valued and heard, turning what could have been a mundane task into a remarkable experience. Danni’s willingness to go the extra mile, ensuring that I was completely satisfied and comfortable with my storage choice, exemplifies the pinnacle of customer care. Moreover, their deep knowledge of the facility’s services ensured that I received the best possible solution for my specific needs, showcasing their commitment to customer satisfaction.It is evident that Danni is not just an asset to Extra Space Storage but a benchmark for the service industry. Their unparalleled professionalism, coupled with a remarkable ability to connect with and understand the needs of customers, makes them deserving of much more than commendation. Danni truly deserves a raise and promotion, not only as recognition of their invaluable contributions to the company but as an incentive to continue setting such a high standard of service. Extra Space Storage’s recognition of Danni’s talents and efforts would affirm their commitment to excellence and customer satisfaction, underscoring the indispensable role Danni plays within the company.
-
March 2024 by Renee Gonzalez
The process was very fast and pleasant, thank you to Dani for all your help. She was amazing!
-
March 2024 by Andrew Ramirez
Needed extra space & was sent to nasa!Thank you to the manager Danni for being kind & thorough! What an asset to the company she is!
-
March 2024 by Darlene miller
100% happy...
-
March 2024 by Nhon Do
The rep was a big help. Thank you.
-
March 2024 by THE RAMOS FAMILY
I had a really good experience with the clerk on dutie I believe her name was Reyna she was attentive an made me feel welcome!
-
January 2024 by ryan bohnenkamp
Pleasant and smooth process to rent from Extra Space. Thank you Reyna. The only reason I didn’t give 5 ⭐️’s is the price wasn’t what I was originally quoted.
-
January 2024 by Carmen Ramirez
Customer service was very pleasant. I appreciate the two young ladies that were in front desk. If I’m not wrong it was Reyna and Dani. They answered all my questions and made me feel like there is a solution for my problems. Thank you both for your hard work and dedication.
-
January 2024 by Amy Pivo
This place is infested with rodents and has been all year. They keep saying the problem is solved but I have hours of footage of current activity from a trail cam.Update for January: The manager keeps reporting my photos and videos that show the issue, I'm reaching out to google support to try to stop it. I can't wait until the shed in my yard has been built, so I can sever ties with this dishonest and disgusting company.
-
January 2024 by Wendy Reed
It Was Awesome Experience Today Thank You For Your Services
-
January 2024 by Veronica Cortez Venancio
Good service I loved the excellent service