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February 2024 by Nedal Handy
Robert and the team at Fruitvale Collision are so delightful to work with. I called based on previous reviews and I was not disappointed. He asked me to text photos of the work I needed done before I drove or towed my car to his shop. He responded quickly, gave me a quote before coming in and my luck of the draw was able to fix my car that same day I called! He did not try to add on any additional things I did not need or ask for and the price was beyond fair. Sadly for my pocket book I have another car I will be bringing to him and I would highly recommend him for any of your collision repair needs. I can’t thank him enough for getting my car back out there. His team is quick to respond and fast at the work too! Thank you Robert & team.
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January 2024 by Claire Kim
I believe choosing this body shop was the best decision I made this year. The day before Thanksgiving, while driving to the market, a reckless driver hit the side of my blue Honda and fled. The car's side was dented, and the door was severely scratched. Fortunately, I was able to schedule the repair at a body shop suggested by the insurance company. However, after reading negative reviews about that body shop, I sought another option and found Fruitvale Collision Center. The repair only took around three days because the body shop staff ordered the parts first and then took my car in. When I picked up my car, it was completely fixed and appeared as if it had never been in an accident. The staff members communicated and responded quickly. They were friendly and professional in explaining the problem clearly. I highly recommend this place to others!
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January 2024 by Abrahale TECLEAB
Very good paint job
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January 2024 by Ju L.
I am extremely happy with the service here and can see why they have 5 stars! They are honest, and genuinely care about their customers. I thought I had scratched my car and sent the same picture to several shops for a quote. Fruitvale Collision Center was the only one who said that it looked more like paint transfer while I was quoted $1200 to $2300 to fix it at other shops. Although there is a slight dent, they even said it was not necessary to fix. I highly recommend this shop.
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December 2023 by Claire K.
I believe choosing this body shop was the best decision I made this year. The day before Thanksgiving, while driving to the market, a reckless driver hit the side of my blue Honda and fled. The car's side was dented, and the door was severely scratched. Fortunately, I was able to schedule the repair at a body shop suggested by the insurance company. However, after reading negative reviews about that body shop, I sought another option and found Fruitvale Collision Center. The repair only took around three days because the body shop staff ordered the parts first and then took my car in. When I picked up my car, it was completely fixed and appeared as if it had never been in an accident. The staff members communicated and responded quickly. They were friendly and professional in explaining the problem clearly. I highly recommend this place to others!
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December 2023 by Bao T.
My Hyundai was damaged during a theft recently so needed some work on the the steering column and driver door knob. Called 3 places in Alameda and Fruitvale Collision Center in Oakland. One place never picked up, another told me on the phone they would only work directly with the insurance company, and the 3rd told me I had to get an estimate of record from my insurance company before they would do anything. Neither of these Alameda shops even bothered to look at my vehicle to examine the damage and wouldn't give me an estimate of how much they would charge, even as I explained to them I would be paying them directly. Money is money so I don't see what the difference is between me paying them vs. my insurance company paying them as long as it's what they're asking for the repairs. My hunch is that they wanted to charge more than the estimate of record from the insurance. Fruitvale Collision was the only place that took me seriously. Jose took a look at my vehicle immediately and showed me on his computer which parts needed to be replaced and the cost. He even put back my door handle which had been ripped out during the theft at no charge. He didn't have to do that. I have no doubt another shop would have told me to replace the door handle and charged me for it. He told me that it would probably be fine to keep using the same door handle. I decided to replace it anyways as the door handle was pretty beat up and chipped. When I brought the car back after the parts had come in, Robert helped me and mentioned that instead of replacing the driver door handle, a better less expensive option would be for them to resurface all 4 of my door handles and paint them to match the body color. That made a lot more sense as the clear coat was peeling from all 4 and they were pretty ugly. I felt bad as the driver door handle had been ordered but he said they could just return it since it hadn't been opened. That's a first for me; being recommended a less expensive option at a shop, not just once but twice. When I picked up my vehicle they had even buffed out some scrapes the car had sustained when the thief sideswiped another vehicle, all without my asking and without charge. I noticed the airbag light was on. I brought it back and Fruitvale Collision took a look at it right away and fixed it the same day. From start to finish the guys at Fruitvale Collision have been the best to work with. They treated me with respect, listened to what I wanted fixed, and most of all didn't try to upsell me on any extras I didn't want. I felt like they were looking out for me and were willing to fix my vehicle for a fair price rather than gouging my insurance company. If you need some work done on your car I highly recommend Fruitvale Collision.
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December 2023 by eden j.
thank you Robert & Jose! yall tha 1! appreciate your honesty, integrity, thoroughness, communication, skill, and promptness! if you need an auto body shop in tha town, look no further
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November 2023 by Melani V.
These guys totally deserve every one of their five stars! After crunching my rear fender backing up in a parking lot, I was sure I would have to leave my car, inconvenience my family, and pay a lot of money. Instead, my fender was popped back into place and secured, and I was on the road again in five minutes! Always call these guys!
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October 2023 by Ed M.
Had our 18 yr car hood and roof repainted due to sun peeling and fading. Robt and his staff did an unbelievable job almost color matching the original paint. His staff were communicative, courteous and professional. After getting two estimates from other paint shops that were not to promising with more labor, less coats and a limited guarantee we decided to go with Fruitvale. I totally agree with the other 5 star reviews. If this were an online survey I would definitely give them a 10 and yes, recommend to my friends to take their vehicles to Fruitvale Collision Center for any body or paint work.
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October 2023 by Mark H.
I managed to damage the lower right bumper, trim, and parking sensor on my Honda CR-V so I went to a body shop that I pass regularly for an estimate. They came back with a four-figure estimate. I then tried a body shop on my insurer's list and their estimate was in the upper three-figures. I did a Yelp search and found Fruitvale Collision Center. I saw their amazing reviews and thought, why not? I called and Robert answered and said I could come over right away for an estimate. I did, he looked at the damage and said he could get it done for a low three-figure amount. He explained what he would do and how long it would take. He also advised that if I wasn't satisfied with his initial repair that the amount I paid could be applied to a further repair. I decided to give him a try and set up an appointment for the next morning. I drove in, he took me right away, and about one hour later, the job was done as promised and at the price he had quoted. You'd have to look really hard now to notice that the area had been damaged. I am very, very happy with the people, service, and work of Fruitvale Collision Center. They will definitely be the first place I contact if I need collision repair in the future and will whole-heartedly recommend them if someone asks me if I know of an honest, reputable, and good automotive repair business.
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September 2023 by Archana K.
It is my third time using Fruitvale Collision Center services today. This time, I made an appointment for a dent in my car. They are professional and reasonably priced. Jose, one of the employees who helped me, was patient, skilled, informative, warm, and kind. He did an excellent job fixing my dent! I highly recommend Jose and Fruitvale Collision Center for all auto repairs. They go above and beyond to give you the best customer service. I am grateful to work with such genuine auto repair experts.
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September 2023 by Jack Kelly
These guys made themselves my go-to, first-choice n body shop for the following reasons: excellent work, extremely reasonable prices, great service, and none of the up-sell "bloat" you'd see at other shops. They fix what needs fixing (and nothing more), do it properly, and charge a fair price. Not sure how you can beat that, or why you'd even try.Services: Painting
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September 2023 by Michael Schwalbe
Robert and Jose from Fruitvale Collision Center did such a great job! Very prompt, friendly, and efficient. Also, great attention to detail. I highly recommend.Services: Painting
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September 2023 by M S.
Excellent work, lowest price, very nice people! Not the best part of Oakland but totally worth it. And there's a decent taco truck across the street. What's better than that?
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August 2023 by Michael S.
I highly recommend Fruitvale Collision Center. Robert and Jose provided such great customer service, attention, and quality. Did an amazing job and provided great value. I got quotes from five other shops, and Fruitvale Collision Center was by far the best quote and had a great turnaround time. Extremely prompt, efficient, and the car was restored to new.
