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December 2023 by Laura O.
The service here was amazing! Stella took great care of us and made buying shoes a breeze. They have a cute play area and lending library which my son loved and gave me time to write this :)
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June 2023 by Jazzmine C.
I am absolutely horrible with names. But i think the young womans name is Elisa. What a GEM! My son suffers from horrible eczema. Really bad around his legs. She was so incredibly kind, gentle, nurturing and so kind to my son. Ive had experiences with people acting grossed out with my sons eczema, when its just oh so common. And it can be so hurtful. But that was One of the best customer service experiences ive had! I had brought a treat with me to distract my son while he was getting sized. She let me know in the kindest way that they couldnt allow any food in the store, and quickly distracted him from it. She was absolutely amazing. The place is little pricer than purchasing the same shoes online. But its nice to get him properly sized and getting to try on different kinds! As well as the help from Elisa! we will be back here again!
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June 2023 by Tara Paleg
Highly recommended by a family friend and so glad we stopped by!! The staff was super friendly and helpful. Greeted us immediately and suggested sandal recommendations for my daughter, with no pressure to purchase. One of the things I like most was that they engaged with my daughter and eye level and spoke directly to her. Though she is 18 months, she loved it and so did I. We usually do our shopping on the other side of the tunnel, but will will definitely be back to support local!! Thank you GoldenBug!!
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June 2023 by Joanna Coduto
My 4 year old daughter started wearing leg braces today. She loved the braces she designed, but hated the orthotic shoes I had ordered for her online at a different store. She was almost in tears leaving her dr appointment because she didn’t like how different the shoes looked from regular shoes. I didn’t know since I thought no stores carried extra wide adaptive shoes in store.I called Golden Big as a last ditch effort. To my surprise, they had them! The most beautiful shoes were waiting for us when we got there. They fitted my daughter in the most perfect pair of shoes that match her braces! Thank you Golden Bug for saving the day today! Your customer service is incredible and thank you for creating such an inclusive shoe store!
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May 2023 by Lemb B.
A great resource to have your kids try on shoes. They have a good selection and yes, it is literally $3 more than the online price but the ability to put them on and walk out with them are totally worth it. Not to mention, the staff was very knowledgeable and nice. An easy way to support your local economy.
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March 2023 by Ophelia F.
Helpful and attentive staff who brought clarity to the enigma that is toddler shoe sizing and fit. Felt like a good parent after buying my little one shoes from here.
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December 2022 by Kristina G.
The best place for kids shoes! Customer service is wonderful and they have a wide selection to fit tastes and budgets. We started coming when we lived in Oakland and now that we live in SoCal bring my daughter when she needs new shoes.
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November 2022 by Pam S.
Great service, good selection, got the feeling the sales associate really cared about providing good quality to kids
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November 2022 by Susie Wyshak
It’s a good time to be a kid I’m Rockridge - Golden Bug is in a huge new beautiful space on College with more shoes than ever.
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October 2022 by V Tancredi
Great service and very good selection of shoes.We've been coming here for several years and can highly recommend this place. The staff, especially the owner, are very, very attentive and really try to make the kids get a comfortable pair of shoes.
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August 2022 by Kathy Urda
The sales woman here was super nice with my great niece. We found several pairs of shoes for her and she loves them.
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February 2022 by LS
Golden bug on college is our "go-to" for kids shoes. The staff is always so kind and professional. We were there yesterday and unfortunately they were low in stock in what we needed. Shanti was extremely helpful at measuring my daughter's foot and making suggestions for alternatives.
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November 2021 by Carmen Downey
Super cute children’s shoe shop with excellent customer service.
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August 2021 by Shan M.
Great little store with a good selection of shoes! They measured my son's foot and were able to recommend several pairs that would fit his wide feet. He loves the shoes and wears them everywhere!
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May 2021 by Areca H'lael Smit
Quick service, knowledgeable staff, safety protocols. We were really happy with the experience and our purchases.