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January 2024 by Baffour Anim
Been traveling for a week now touring the Bay Area with my family and our recent air b n b didn’t have a washer and dryer. I found this laundromat on google and I must say it was the best experience I’ve had washing my clothes in a public place. The place is super clean and next to a cute cafe and pizzeria. Their machines are ready to handle all sizes of loads and the atmosphere is very stress free. The owner/attendant was so kind to me and she helped me even find a vegetarian place to grab lunch while we waited for our clothes to dry.
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December 2023 by Evelyn Garretson
Clean newer machines. Attendant miss lottie very nice.
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December 2023 by Jorge A
Great place, the fact that they take apple pay is amazing.The place is always clean, and they have WIFI.Highly recommend
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November 2023 by Amy Berry Brockbank
Miss Lottie, at the Lake Merritt Laundromat, helped us through a rough patch when our washer was broken and she did wash and fold for a lot of our laundry. Turn around time was incredible, and Miss Lottie is wonderful. I am in her debt for getting us through!
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November 2023 by Alex Chang
This place is awesome. Seems busy, but somehow always has open machines. Always clean, well maintained, and really friendly service.Clientele here is generally polite and have great etiquette (moving things in/out quickly, respectful of your space and belongings, etc.).Want to call out Ed (owner) specifically who really made our experience great, and shows a ton of care and heart to keep this place stocked, clean, well maintained, and customers coming back with great service.Highly recommend.
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September 2023 by Kate MacDougall
This is my first time using a laundromat and for the past several years the experience has been great. It is always clean and organized inside and, while it's come close, I've never had to wait to use any of the machines.They have different washers that can hold several different sized loads which has been really handy.Miss Lottie is always so helpful and kind, she really makes the hassle of doing laundry more pleasant.
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September 2023 by Love Cycle
Best laundromat I ever been too, super clean, spacious and updated. Places to seat and read, good neighborhood too. Free WiFi available to customers.Miss Lottie is a super sweet being! Truly grateful for this connection and that I’ve met her today. Thank you for being YOU my dear!
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September 2023 by Tumi M.
i had an amazing experience of human kindness this morning at Lake Merritt Laundromat. I was unfamiliar with the way the laundromat operated and there was this kind woman who worked there and she guided me through the process and kindly gifted me some detergent since i was short on cash and didn't have a card on me. PRO TIP: There is also a delicious cafe next door.
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August 2023 by Fox H.
I love the fact that they take apple pay. I NEVER have cash let along quarters. I also like how parking isnt too crazy and it is a very clean place. The owner was really nice and i felt safe being there. It is a little bit of a drive, but its worth it since they dont take cash!
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July 2023 by Peggy Olofson
It's clean and most everything works.
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July 2023 by Dagmar
Clean facilities, many machines, and best of all - they take credit cards!
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July 2023 by Rebecca R.
This review is for my interactions with Ed.Stuff happens- that's life. I judge a business by the way the owner/manager handles problem-solving or conflict resolution after something goes wrong. Ed exceeded my expectations in a recent encounter when something went wrong, and Ed solved the problem quickly. In this era, many businesses are shifting to a model of faceless apps and chatting with bots. I value face-to-face customer service, and that's what Ed delivered: -accountability-integrity-pride in his business-treating people right-fostering community
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July 2023 by Laura H.
Helpful! Friendly! I've never been to any laundromat which has an attendant which is either of these, let alone both. Their attendant is lovely and helpful. I arrived early so parking wasn't a problem.
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June 2023 by Frankie R.
Love this place. Always clean. Lottie is also very sweet. The only downside is there is not a lot of parking but I usually don't have a hard time finding a good spot.
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June 2023 by sonya agnew
Nice and clean
