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February 2024 by Lailan H.
I get my prescriptions here, and I can usually get them relatively quickly. They give me Chinese explanations that I can't read, so would recommend both English & Chinese. They have most of the basic toiletries & first aid that I need, and appreciate having a pharmacy in the neighborhood. You just need to go during business hours.
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December 2023 by Lily
Nice pharmacist, would go extra miles for customers.
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November 2023 by Rebecca Rush
This review is for Cici Cheung, pharmacist. I came to New Oakland Pharmacy to get a COVID vaccine, and I brought my voucher from the Bridge Access Program (free COVID vaccines for uninsured patients). It's a new program, and I was the first person to go to that pharmacy with a voucher. There were some unanticipated bureaucratic challenges to work through. Cici was very dedicated- she called the program and invested considerable time to make sure that I could get my vaccine booster. Now I'm boosted and grateful for the additional protection.By the way, the Bridge Access Program coordinator I spoke with on the phone was also very dedicated to improving the program so that other patients don't have the same experience I had, so don't be discouraged that it took me some extra time; hopefully it will be smoother for other patients in the future.
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November 2023 by Rebecca R.
This review is for Cici Cheung, pharmacist. I came to New Oakland Pharmacy to get a COVID vaccine, and I brought my voucher from the Bridge Access Program (free COVID vaccines for uninsured patients). It's a new program, and I was the first person to go to that pharmacy with a voucher. There were some unanticipated bureaucratic challenges to work through. Cici was very dedicated- she called the program and invested considerable time to make sure that I could get my vaccine booster. Now I'm boosted and grateful for the additional protection. By the way, the Bridge Access Program coordinator I spoke with on the phone was also very dedicated to improving the program so that other patients don't have the same experience I had, so don't be discouraged that it took me some extra time; hopefully it will be smoother for other patients in the future.
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May 2022 by Christina Danner
They take my insurance. They are close by. I had to switch my prescription to them and they made it seamless. Once I got to pharmacy they quickly ran my insurance. The only downside is parking and their hours. Otherwise, I had an excellent friendly professional experience.
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May 2021 by Josh M.
I have good experiences with New Oakland Pharmacy, pretty fast. The parking is a little limited but most places in the city are. Everyone is always really nice.
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June 2020 by Wyatt Delarosa
The team is like a family and knows their customers personally. They went above and beyond to find solutions in order for my insurance to work which is so rare to find these days. I would recommend this pharmacy to EVERYONE! I'd give 6 stars if I could.
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May 2020 by Lang Lam
Do not recommend
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May 2020 by Bill Fong
I came here to use the postal services. Nothing special. They helped the community with the postal services and bill payment services.
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August 2018 by Kimmii L.
This is for their PG&E payment service. I stood in line for about 15 minutes to be turned away. It was my first time making an in-person payment and I had a roll of dimes ($5) in addition to my paper bills. She pointed a small sign on the left side counter that states they do not accept more than ten coins. I apologized and told her it's my first time and that I've been in this line for awhile and I only brought the exact amount to pay my bill. They spoke in Chinese among each other and denied my payment. Since when was coins an unacceptable method of payment? Absurd, in my honest opinion. I don't recommend this place at all. I went out of my way and had better service at "Shoppers Market" on 23rd Ave.
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February 2018 by Anna L.
Last month, I was given a 90 day supply, but my pill bottle contained 30. To make a long story short, I had to talk to the pharmacist about my situation the other day because they refused to give me a refill. I told her that my medication is not a controlled substance and has ZERO resale value on the black market. Therefore, I have to no reason to lie or sell my pills. She agreed to giving me the missing 60 pills, and that she will make a note of this in my file. I am 100% sure that she wouldn't have replaced the pills if they were a schedule IV controlled substance. From now on, I will have to count all my pills before leaving the pharmacy.
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May 2017 by Jing yu Wong
Good service!
