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October 2023 by Ron M.
Last week I hired One Big Man and One Big Truck to move me from San Francisco to Santa Rosa. It took to days, with two trucks each day, and five moving men to accomplish the move. Yes, I had a great deal of stuff to move. The team showed up on time...to the minute...and quickly filled the trucks with my belongings. They were careful with everything, and after we unpacked at our new location, nothing was broken or damaged. Pretty amazing. The office management team kept in touch with me throughout the day to be apprised of the progress of the move. The working team only took a half hour off for lunch in the middle of the day, and then they were back to work. They were efficient, friendly and helpful. Quite an amazing team, and moving company. I've worked with One Big Man and One Big Truck for office and home moves for more than 20 years. They are just great people to do business with, and always have come through for me. I highly recommend them.
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October 2023 by Marta O.
Oliver and George from OBMOBT helped us move into our new apartment and they were just awesome! Super-professional, friendly, experienced and not daunted by the 26 stairs up to our new place. They took great care with our stuff, wrapping it carefully and carrying it without banging into walls etc. we are so impressed. When we move back to our home after our re-model is done, we will be requesting them specifically. Also, Fred was very helpful when booking the service and very professional.
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September 2023 by Ann W.
Moving is such an ordeal, kind of like getting married, but Fred and all the crew at One Big Man made it as easy as possible.First, their website is so helpful. Here's how to pack, here's the stuff you need. Yes, I ordered all the moving stuff from them plus they just let me use the closet hanger boxes.Second, talking to Fred on the phone before the move, helps you think thru all the things you didn't know you had to consider...especially in San Francisco. Are you moving to an apartment on a one way street with a bus line? umm...yes, well then we're going to need to park the truck here or we can do this or that. Goodness. Who knew?Their follow up is good too - we need to have this paper that you turned in, signed and do you have any questions on anything?And then on the day of, the movers were great. Putting the finishing touches on wrapping up the furniture and then hauling it up 3 flights of stairs and oh so neatly, placing the furniture where I requested and stacking the boxes up. Really. It was wonderful. I didn't want to unpack.The next time I move, I will contact One Big Man.I do recommend them. Do yourself a favor, and hire them.
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August 2023 by Julie B.
I have hired OBMOBT 3 times in the past year and I have always been impressed by the service and professionalism. Their staff is cordial and respectful of the property, they are discreet and quiet if need be (we had a baby sleeping when they came in) . They do same house moves (which is why I hired them for)They have big trucks !!! so plan ahead if they have to park on the street. It's always best not to do it on a street cleaning day :DThey are very responsive and their charges are very clear from the beginning. They charge a base price and then go on 15min increments.
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August 2023 by Sonali M.
WARNING! - BOOK AT YOUR OWN RISK. This company took my husband and I for a total ride. Their movers John & Oliver stole our bags with our most expensive personal belongings and then the owner Fred harassed first me and then my husband on the phone when we tried reporting our bags missing. See it for yourself - drive.google.com/file/d/…. We of course then took matters into our own hands and filed a complaint on BBB wherein Fred flat out LIED about our bags never being accounted for. As I'm sure everyone knows, they share an inventory list wherein we had clearly stated the number of bags. We also have photos (attached of our missing bags) and videos of all of our bags and boxes inside our old apartment, from minutes before our movers arrived, which we shared with Fred but he casually ignored.When Fred was caught in a lie, he immediately transferred the case over to his colleague Wolfgang. Wolfgang has acknowledged that our bags are missing but we still have no resolution after 11 days. My husband and I feel violated and cheated on so many levels but we continue to seek answers. Save yourself the headache of a lifetime and DO NOT TRUST THEM.
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August 2023 by Nischay A.
WORST experience ever. They will come to your home, make you feel comfortable, make jokes and in the end steal your stuff! This happened with my brother 10 days ago and unfortunately I lost items that I'd left with my brother as well. When we called owner Fred, and report the bags missing, he screamed and abused - drive.google.com/file/d/… . Unbelievable.
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July 2023 by Stephanie S.
I used OBMOBT to move from SF to Berkeley a few years ago and they were the best. On time, efficient, courteous- they even fixed a broken foot on my dresser! So, when it was time to move once again, this time within Berkeley, I knew who to call. Their rates are reasonable, but that's not why I called them again. I called them again because, in the chaos of moving, knowing that your stuff is going to arrive at your destination in the same, or even better condition, than it started out in is priceless. I would not hesitate to call them again and neither should you.
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June 2023 by Alan W.
We are retired and recently moved 30 miles south of San Francisco. OBMandOBT did an incredible job moving our furniture. The three movers were very careful with each item, insuring each item was in the same condition from pick-up to placing it in our new home. They were extremely courteous and easy to work with. We hope to not move again, but if we do, we would certainly use OBMandOBT again. We highly recommend this company.
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March 2023 by Diana F.
I hired these guys six years ago and they were great. This move was super complicated - all four were charming, professional and had a great attitude from the start to finish. We'll be using them again in a few months to help us move back to our renovated house.
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October 2022 by Dustan G.
These guys did a great job for me. I had a very small move (one room, only a couple of miles) but they treated me like I was a valuable client. From scheduling on the phone to the physical work, these guys were tremendous. The crew showed up on time, got right to work and hustled. I will definitely use them again if I need to move!
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October 2022 by Jessica T.
I have used OBMOBT several times since 2019 and am always impressed with the level of service provided to me. They are diligent with set up and most importantly extremely cautious, communicative, an helpful during the move. I have recommended their crew to several friends and family members who have also had great experiences with scheduling, moves, and payment.
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September 2022 by Nina L.
Post Move Update: Ok so I wrote a review on Tuesday when OBM&OBT sent guys to help me pack last minute and yesterday was the big day with the move! First let me say that this company is just phenomenal and provides top notch customer service. To my surprise yesterday the same 3 guys Mario, Jr. and Luis who helped me pack last minute on Tuesday and told me then, they were off on the weekends and wouldn't be here to do my move (which I was sad about), came and SURPRISED me yesterday on THEIR DAY OFF and helped me with my move! Who does that?! I was sooo excited and happy I almost cried!! They were so awesome! They worked extremely hard busted their butts going up 42 steep narrow stairs to bring our stuff up the stairs to our new place. Everything was organized and all in one piece. They took good care of all our belongings and properly packaged items so they wouldn't get damaged in the move. They had a smile on their face the entire 5 hours, I kid you not!! They have reached beyond my expectations. To top it off, I just received a follow up call today from Fred at the office checking in to see how the move went for me yesterday and if I have any questions. Wow!! This company is just excellent. I'm beyond happy. I will definitely use them for any future moves I have as I know I will be in good hands! If you are looking for a moving company that is professional, has fair and clear pricing, excellent communication, sweet, kind and efficient.. you are in good hands with ONM&OBT. They will meet beyond your expectations, I promise you!! They really take the stress off you! Thank you Mario, Luis, Jr. Fred, Wolfe and entire team!! My son and I appreciate you guys so much!! ONM&OBT is the way to go!! You won't regret it!
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August 2022 by Porkaholic J.
I needed to move a heavy couch from a third floor apartment to a house in SF. Scheduling the move with Fred was easy and efficient. They researched the parking situation for each location and chose a time that would work best. The cost estimate was clear and fair. The three movers showed up on time and were extremely professional. The move could not have been any smoother. I would hire them again without question.
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May 2022 by Melie R.
Couldn't have chosen a better company for our move. The guys were professional, efficient, and friendly. They were super careful with my new flooring. George, Nate, Joseph, Cesar, and young George are smart and were in a great mood from the beginning to the end. Highly recommend them. Fred, Paul and Wolfgang in the center are responsive and easy to communicate. Great company! Keep up the good job!
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May 2022 by indojin i.
I can't recommend this company enough for a move. Just lovely lovely people all around, from Wolf the owner who personally chatted with me several times to figure out the most economical way to move our 2 bedroom condo and the logistics of the day, to the movers themselves who were all so friendly and STRONG! They put 3 boxes at a time on their backs (!!!) and went up and down stairs all day long. They were very careful with everything, including plants which they saranwrapped to make sure not a single leaf got lost in the move. Came in under budget for us, oh and they even go through your things to estimate how many boxes you need, and then you can just buy that amount from them! Aftercare has been amazing too-- a month into the move we couldn't find a small item and reached out in the small chance it got left behind in the truck (it was a shower pole so wasn't in a box), and voila! They located it within an hour, and delivered it my house the same day. Can't go wrong with these guys. A++++++++
