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February 2024 by Neil G.
Great selection and prices. Nice collection of dog chewables. The only place in my area where I can get large bags of Purina Pro-Plan.
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January 2024 by Sergio A.
Went to the self wash dog wash which was not a bad price $10 but it was the grossest place I've ever taken my dog. I've taken her to better ones in Fresno that charge $14-$18. They only had a selection of 2 shampoos and the tubs were filthy. The tub wouldn't drain because it was plugged by other dog's hair.
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October 2023 by Dre w.
The fish department at the Emeryville location is the worst. They only have someone working in the fish department two days out of the week. Every time I come the fish department is close. I'm going to stop coming here.
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October 2023 by M H B.
Pet Club has a vast selection of pet foods and accessories at very good prices. 2468whodo you appreciate? Dumb post rules.
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October 2023 by Vallarino, M.
Staff was helpful.I’ve been here several times.Front entrance could be a little nicer/cleaner. Large retail space with hood product selection.Many product vendors/experts to assist and explain their products
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October 2023 by Robin R.
in this pet store you always have to look around for help. They're always talking about you have to have a manager to get a live at or mice then you come back later in the day and they say then we can't sell mice because we're shortstaffed, so which one is it do you are you shortstaffed or do you need a manager or is it neither, they move very slow. The employees are very unhappy. They never have a smile on their face. The only person that greets you is the security guard. The employees are not helpful at all. The cashier moves slow as hell. She seem like she is very unhappy. The store is never up , it has a very bad smell. Don't waste your time and go spend your money in this store. They need to close this pet store down.
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October 2023 by Monique Moss
They have everything that your pet could possibly need. A bit over priced on some things though compared to other stores. But good customer service which is always a plus for me.
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October 2023 by Jason N.
The old guy working in the fish department yesterday October 9 was incredibly rude. It took all my willpower not to cuss him out in retaliation. This store gets worse and worse every time I reluctantly have to go there for food for my critters.
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October 2023 by Katy Swan
Best selection and decent prices. I get all of my dog's supplements here .. antioxidants, probiotics, dental stuff, hot-spot spray, glucosamine, nutrition powder, salmon oil, bone broth...awesome selection of vitamins and supplements for pets!
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September 2023 by Melissa Pantoja
I usually grab dog toys and food here because it’s cheaper than target, petco etc. (at least by $10-$25) and they have a wide range of supplements for my pups.Pet wash is a hit or a miss, but it is $11 and there is a great blow dryer. Also glad there is no time limit even though there are signs that say 30min but they don’t mind if you stay an hour or so (double coated dog owner here). You either arrive with your pup and the tub is clean with available staff that provide you with towels, shampoo, brushes, etc. OR the opposite: unclean/fur filled tub, wait on staff for supplies…. I just alleviate that by bringing my own brushes and shampoo, but I use their towels!(:Other than that, I would not come here for feeder animals or fish. Old man that usually works in the fish section should be retrained or fired. Terrible with customers.
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September 2023 by Loella D.
Dropped a little too much on my cat during my first stop here per my friends recommendation, but it's OK since Pet Club has great deals! I found cat litter and cat food for cheaper than usual. I like the diversity in selection, both from store brand cat food you'd find at Target, to higher end brands that local smaller pet food places only sell. Overall a big space that's fun to shop for pet's needs.
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August 2023 by Tony A
Great place for a quick grab on all your pet needs. Thanks for being convenient.
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August 2023 by Jaime Austin
Would be so much better if the company remodeled the entire store. It's kinda got a 1980 to 1990 feel to it.It definitely has possibilities and lots of inventory. Employees were not very friendly or seemed to even like animals. I get stopped by people everywhere I go by people to pet my puppy and they seemed either anti social or overworked underpaid and plain over it. When there's no other nearby pet store it will do otherwise, Needs HELP
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August 2023 by Aaron Bermudez
Dog food is A1 for our pups. Have gone here for the past 3 years and will continue. Diamond Naturals and Victors can't find nowhere else but here!
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July 2023 by Spring Keosoupha
Wish I could give a zero for the manager. I came in with a product to return. I had the receipt and requested my money back. I had to wait for 30 minutes while he photocopy the receipt and tried to verify the purchase. Finally, after a long duration of time I was told the money would be issued to my card. He then asked for my address and when I declined he proceeded to follow me. I clutched my purse and prepared to fend off a physical attack from the manager. I believe this incident was racially motivated and I will not be shopping here in the future. 20 years of business cannot compensate for intolerable behavior. As a customer and as a Black woman, I deserve better. Manager is large Asian man who may be under the influence of drugs.Over the last couple years I noticed most products are out of stock and unavailable. Store is dirty and unkept. Usually customer service is not available and lacks knowledge of basic products. I do not recommend this business.
