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December 2022 by Thooraya M.
My vans are so expensive, and the owner ruined them! I confronted him about my vans, however he had an attitude saying: "who do you think you are talking to!" This was highly unprofessional that I wanted to go back and get my money back at least half of it because he did clean the Nike ones. But I figured to choose peace over conflict all the time. Nonetheless, he was always responsive on the phone. However he doesn't know how to deal with customers at least to me in a respective manner. Try avoiding at all cost if you want to be respected.
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December 2022 by G A.
I should have trusted the negative reviews but I was desperate. Unprofessional on every level. The owner (I assume) was MIA after I drove 7 miles to pickup my dry cleaning. Calling the business does nothing but go to voice mail, over and over. Frustrated I gave up on taking these garments with me on vacay until I heard back hours later that my cleaning was ready. I drove back, another 7 miles, find parking again. I tried to a pay with a debit card and he was rude and said I can't take a card for this amount. This is after I drove a total of 28 miles (roundtrip twice) to pick up my clothes. Luckily I had cash and I got out of that shady establishment as fast as I could. Trust the reviews, folks!!
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October 2022 by Lisa Drostova
I am standing outside a closed cleaners. Looking at my jacket on the rack that I need for a job I’m working today. That I cannot get at because there is nobody here during the hours they say they’re open, and after I told the guy that I would be here on Saturday morning.
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July 2022 by Nicole R.
This operation Told me they could clean vintage silk shantung and instead I came back to my favorite 1950s coat in ruins. And I still had to pay for it, terrible experience. Do not bring anything of value to this operation
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June 2022 by Cameron Wilson
Went by at 930am on Tuesday to pick up my clothes. The place was closed, lights off, door locked. I could’ve sworn they said they open at 9am. Frankly, a dry cleaner that opens at 9am is too late in the morning but having nobody there at 930am is unacceptable. They’re very nice people but there’s a better dry cleaner on the block.
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April 2022 by Robin M.
The best cleaners in the Bay Area! The owner is professional and always recommends the best way to clean your clothing. Also cleans rugs too! I have never had any issues dealing with Piedmont Cleaners.
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December 2021 by A Leigh
Brought three dresses here for repair and still don’t have them back a month later. Every time I go the shop is closed during business hours.
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November 2021 by A Filbert
Brought three dresses here for repair and still don’t have them back a month later. Every time I go the shop is closed during business hours.
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July 2021 by Marilyn G.
Always friendly service when dropping off clothes- Quan has been able to get out any tough stains! Also a bonus being able to get my shoes cleaned
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July 2021 by Eric W.
I've been here several times for different things. Mostly shirts that always come back great. Most recently I brought some white shoes in. Well they weren't quite white when I brought them in, but were returned to their former glory by Quan! I had no idea he could get them back that white. Plus can we talk about what a likable guy Quan is?
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June 2021 by Tim W.
I've been goin to PAC for about two years and Quan is awesome. My previous dry cleaners would not get stains out that they have and I've only come here even tho there's plenty of dry cleaners here in Richmond. Had a surprise wedding I need to get dry cleaned and Quan was able to get my family of 5 done earlier than anticipated. Pricing is beyond awesome for the service he provided. Just brought my wives Yeezys to get cleaned this week too. Spotless and like brand new.
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March 2021 by Chris H.
Lost a couple of my favorite shirts here. Some real scores from second hand stores. I can understand why the got 'lost'
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January 2021 by Tiffany P.
Honestly I didn't even get any of my things dry cleaned because I was extremely uncomfortable. Quan (I'm assuming the owner) made me so uncomfortable that I couldn't even stay to inquire about getting my jackets dry cleaned. Ladies and gents trust your instincts bc I got creepy vibes. Here's a tip: don't hit on your customers, it's unprofessional and weird.
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September 2020 by Alyssa Baldocchi
Quan does a great job with my clothes. Alterations are offered on some days, and my alterations have come back looking great. Great, friendly neighborhood cleaners.
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March 2020 by Sam S.
There are a million cleaning and alteration spots on Piedmont Avenue, choose a different one! My biggest problem is that I went to go and pick up my clothes on a weekday morning during posted business hours AND THE STORE WAS CLOSED with no sign or explanation. When I went back another day (in the evening) they were open but there was NO ONE in the lobby of the store from any of the businesses housed in this space. I literally had to walk into the back of the store to find someone to help me.
