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March 2024 by Lil Mars
The best I wish there was room for 6 stars thanks to amber shenek‼️‼️‼️
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March 2024 by ELIO PENA
Amber was so great helping me with the app
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March 2024 by eric stearns
Amelia was amazing, very helpful
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January 2024 by Jaime Serra dos Santos
Amber is fantastic, 10/10 customer service super helpful!
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January 2024 by Rachel Brandon
Amber and Amelia are so helpful and awesome
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December 2023 by Carol Vaasili Brice
We have had a personal and business unit here for over 5 years. Amber has been the best storage manager. She keeps this facility so clean and organized!She’s become like family to our entire Jumpin’ Gymsters team.The growth of our business has allowed us to move into a larger unit and Amber was right there with us for the moves.We cannot thank her enough for being such an integral part of our business here at 1551 MacArthur!
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December 2023 by Kristin Walsh
I have only nice things to say about this location. Amber and Rachel are both great. They are always helpful and courteous. The location is clean and the prices reasonable. I highly recommend.
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October 2023 by Ali Eshragi
I needed to get my things from storage very quickly and Rachel was very helpful and stayed around to let the locksmith in. Thank you Rachel!
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August 2023 by nicole greenlee
Would give 10 stars if I could.Foolishly, I had my keys to my unit stolen - and from the moment I realized they were gone and called Public Storage in a panic - every single person I spoke with was so helpful, kind, and accommodating. From my frantic first call, to filling out paperwork on-site, coordinating the locksmith, and keeping me informed along the way. Absolutely stellar service. I am so thankful - you all made a scary situation so easy and I felt so taken care of.
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August 2023 by John Johnson
Ambers customer service is great! She helped with all my questions and got me a great unit for a great price. Thanks
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August 2023 by Alex Romanak
Writing my first ever google review to praise Amber, who runs Public Storage on MacArthur. I've had a few extended moves and twice needed to store my stuff for a few months at this Public Storage location. Both times Amber took great care of me. She explained the lease in very clear terms, helped me think through what options were best for my situation, made sure I got the best deal possible, and welcomed my questions and answered them honestly and clearly. She obviously takes deep pride in her work and her facility and cares about her customers. And everything she said was spot-on.This facility is clean, it's easy to get in and out, it feels like your stuff is secure, and overall what you see is what you get (in a good way). But Amber really ties it all together. I could not be more satisfied with my experience at Public Storage because of Amber. Thank you Amber!
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June 2023 by Chelsea Long Kyng_cal
I inquired about possibly storing at this location, Amber was so helpful and answered all of my questions. Her customer service skills were exceptional.
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June 2023 by Ashley luna
I visited Public Storage facility in Oakland/ MacArthur Blvd & I had a positive experience in the treatment, customer service, and overall process with Rachel Peterson . I highly recommend this establishment
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May 2023 by Humble Hart
I went to public storage and had amazing customer service by manager Amber. She answered all my questions. She was very pleasant and helpful. I will always go to her for assistance.
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May 2023 by Tasha Johnson
Wonderful staff, the lady at the front desk was so kind and helpful.
