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February 2024 by Craig W.
Very satisfied. I had done my research before heading to the shop, so I knew which bags I wanted to look at and that they had them in stock. My trip was mostly a tour of the options, which was very pleasant! I had an nice conversation with the person working there about the pros and cons of my choices. There do not seem to be many luggage shops around, I appreciated that they had the inventory on-hand and I could inspect and purchase my preferred option the same day.
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February 2024 by Hunter Pyle
Excellent service. The owner was very patient and helpful as I worked through which suitcase to buy. So nice to shop in a store front and not online! I will definitely be back.
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December 2023 by Bob Jewett
Helpful owner and good selection
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November 2023 by dfp dfp
Went in for item to weigh my luggage. Purchased the two that were available. This store has been in this location for a really long time. Thank you.
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July 2023 by Madeline K.
Service was great and not pushy. Next day the owner readily gave me a discount -- credited back to my credit card -- after I found a lower price for my suitcase online.
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May 2023 by Jim Lubin
Very knowledgeable owner. High end luggage, but well designed and made.
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September 2022 by Claire A.
Wonderful local spot for all of your luggage needs. I was looking for a rolling duffel bag for an upcoming trip. The owner was incredibly helpful, friendly, and knowledgeable. I'm a bit indecisive and he was very patient while I made my decision. They seem to have a well-curated selection of quality products with a mix of high end and affordable. They don't have a bazillion options, but in my opinion, that makes for a less stressful shopping experience. I just came back from my trip and the bag held up beautifully. Highly recommend.
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July 2022 by Dr. P.
David, the owner, is kind and helpful once initiated dialogue. His store has top quality products, a large selection of luggage and accessories and David is very knowledgeable. I am thrilled this store exists. I am telling all my neighbors and friends.
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June 2022 by Mika S.
I stopped here while walking home from the grocery store. I rang the bell and the gentleman let me in. He didn't say hello. He immediately went behind the counter and sat while I looked around. I browsed the inventory for like 10 minutes and I noticed once again he didn't say anything to me. Didn't even glance up or inquire what I was looking for, tell me about the merchandise I was trying on. ie purses/backpacks. I asked to see a wallet in the glass case and he got it out for me. I thought he'd tell me about the product but nope! Silent treatment. I finished looking at the wallet and handed it back to him. I said "thank you" because my Mother taught me well.**** HE DIDN'T EVEN SAY YOU'RE WELCOME.***** My Mother also taught me that if you go to a store and the employees dont speak to you, to NOT give them your hard earned $. So I left empty handed but dont regret doing so.
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May 2022 by Amit Meir
Great service and selection. They matched the online price.
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January 2022 by Maricela Vazquez
Very helpful with finding high quality luggage!
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December 2021 by John W. Walker
Good store and good people in it.
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August 2021 by Anthony Wilson
Great Store! Owner is VERY helpful. He knows luggage and offers competitive prices. This is my "go to" store for anything travel related.
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June 2021 by Ian E.
This is the best place to get luggage, bags, and travel accessories in the entire East Bay. Fair prices, thorough knowledge of the inventory, and a wide selection of styles, brands, and sizes. If you're doing it right, luggage is not the place to save a few bucks by getting any old thing off the Internet. Take the opportunity to check out what you're getting in person, and you'll actually have something that can last you for years.
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November 2020 by Tom W.
I needed to get some luggage, for my mom, for a trip and Rockridge Luggage took perfect care of me! The selection is incredible and the owner is very helpful. The luggage I purchased was pricey, but I haven't purchased luggage in "forever", so I'm out of touch with the cost. Still, I got two great, matching pieces for my mom and I picked up a bag for myself. Even though I paid more than I expected, I'll definitely go to Rockridge Luggage for all future luggage and bag needs.During this time of the pandemic, there is a restriction of only *1* customer at a time, so plan your visit accordingly!
