Sassy Nails, a business located in Oakland on Piedmont Avenue since 2007, is known for providing quality service and exceptional care to its customers. The salon values relationships and strives to offer personalized care to each customer, ensuring they leave satisfied and relaxed. Many clients appreciate the friendly atmosphere, with staff who are personable and caring, making each visit a positive experience. The environment at Sassy Nails is described as peaceful and clean, with soothing background music and a massage chair with a hot water tub spa. Customers can choose from a wide range of color selections for their manicure and pedicure services. The pedicure service is highly rated, with clients praising the oil and hot stone massage on their feet and legs, leaving their feet feeling clean and soft. Service quality can vary, with some customers experiencing rushed appointments or minor issues, but overall, the staff work hard to ensure client satisfaction. One client, for example, appreciated the fixed gel set and the friendly, thorough treatment they received. The owner, Vanessa, is known for her kindness, and many customers mention that the staff, including Charlie, Kim, Jennifer, and Mae, care about providing a good experience. Despite some inconsistencies, Sassy Nails remains a popular spot for quality care and personalized service, with many customers happily recommending it and planning to return.