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May 2024 by Crystal W.
UPDATE: I revoke by 5 star rating. After several weeks of trying, I still never received my refund for the remaining 25 days of January 2024 that were due to me. I was promised a refund for unused days when I paid for all of January (by mistake) and emptied by storage space on January 6th, with proper notice . When I called or emailed I was either ignored or given an excuse about the machine that is supposed to create the refund not in or not working or some nonsense. It's been five months almost to the day when I vacated. I am deeply disappointed. Take your business elsewhere, as their business practices are suspect.
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October 2023 by Tonya Amos
Arayah is the bomb. She is always so patient and kind while she walks me through billing tech stuff! I love the convenience and how clean the facility is. I'm in good hands.
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September 2023 by Aaron G Podbelski
This place was great. Felt safe and secure. Easy access. Employees are friendly and helpful.
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April 2023 by leslie landberg
Gotta give these people some love. They're sweet and professional.
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February 2023 by Jesper Jurcenoks
My things destroyed by water damage as floor of my unit flooded.Unit broken into, by someone who cut the lock.
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January 2023 by Andre Barros
Both Teresa and Sal have been wonderful with all administrative details, including checking on their rounds and discovered that I had locked my unit incorrectly. Immediately took corrective action and I could not be more pleased with security and safety of all items stored at Self Storage at Telegraph!
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January 2023 by Hayley Crickmore
Sal was very welcoming and helpful!
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December 2022 by Sarah Marie
Good location, good security, great access hours but office hours are extremely limited. And when I went in to tell them I lost my key to my padlock they told me that they would have to call maintenance to come out and do it at the earliest on the coming Tuesday and it was Sunday. Also when I said I couldn't wait that long and I would just come back with a friend to cut it they told me that customers weren't allowed to cut their own locks off, which I think it kind of silly. Anyway, I haven't had my unit long but so dar i am happy with this establishment!
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February 2022 by Stephanie T
Prices going up soon. And they don't notify you there about to take an auto payment. And you have to fight with your bank to get funds put back.
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December 2021 by DeeDubb127 Cali
Great service! Nice clean property and units. Best prices too! Thank you! You rock!!
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September 2021 by Grace Forson
Great experience, super friendly service. I was given detailed information and was walked through the process rapidly.I recommend 100%.
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September 2021 by Dawn Snow
I only rented my unit a few days ago, but so far so good. I like having use of the carts and there is a freight elevator to move my belongings from floor to floor. I was having a hard time with the code to open the door and when I called the CS number, they were able to assist quickly even though it was Monday and the office was closed. I was also impressed with Chris who works on site, he was very kind and imformative.
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August 2021 by Tendaji Akili
I only rented my unit a few days ago, but so far so good. I like having use of the carts and there is a freight elevator to move my belongings from floor to floor. I was having a hard time with the code to open the door and when I called the CS number, they were able to assist quickly even though it was Monday and the office was closed. I was also impressed with Chris who works on site, he was very kind and imformative.
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August 2021 by Romana Rhyne
Lekayza is an outstanding manager. She's second to none.
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March 2021 by Doug E.
Disgusting. Unsafe. Mice/Rat feces in storage units. The hallways might be "clean" but behind doors, you'll see how disgusting this place is. You can even smell it! They've been saying they will hire a new pest control company for years and the situation still hasn't been remediated. We've had our belongings destroyed by the rodents. We've had storage unit neighbors complain about the same thing and they've finally moved out. Management did nothing about this but point the finger at the pest company. Sketchy area - just make sure you look around before moving things in and out of the building. Parking is terrible with about 6-8 spots depending how big the cars/trucks are. When there is a bigger truck or van, it will block the entrance.
