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February 2024 by Pablo A.
Emrick was amazing to work with. He did a great job of consulting us to find the best fit. He spent a lot of time with us to make sure we were 100% satisfied with our project and really handled our design with care. He kept up updated through the process and everything was delivered on time.
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October 2023 by B N.
Kevin Tham did a wonderful job in fine-tuning a kitchen design we had. He was incredibly thoughtful and professional throughout the whole process. The finished product came out exactly how we envisioned. Thanks again, Kevin, for all your help and feedback!
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July 2023 by Linda L.
I've been shopping at Sincere Home Decor since 2014. They have a wide selection of materials for your home remodeling projects and reasonable prices. Sincere also has several locations but their staff will pick up from where you last visited to assist you, if you need to visit several stores to see their products in person. Their staff is excellent. I was fortunate to have Emrick Li assist me as I was making selections for a bathroom remodel. He is knowledgeable, personal, patient, and resourceful. Having a responsive staff is huge. Shout out to Gabbi Li who also assisted in the early stages of browsing through the store and creating the first of several quotation invoices.
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May 2023 by Steve D.
The service we received from Sincere was excellent. Emrick Li was wonderful and helped us through our kitchen remodel to ensure we had the cabinets and appliances we wanted. Thank you!
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March 2023 by yung d.
Sarah helped my wife and me with the design of our kitchen. She's impressively efficient, knowledgeable, and patient. After a few months of back and forth, we bought cabinets, countertops, cabinet accessories, and kitchen hardware from her.
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February 2023 by John C.
Look for Chao when you visit Sincere, he is the best. I ordered cabinets from him a few months ago and he was really helpful, patient, and responds fast. I had issues from the manufacture and Chao was able to get us replacements parts really quick.
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June 2022 by Robin B.
Mario was supper helpful. We were looking for kitchen cabinets and had a design in mind. He cooked it up on the computer while we watched. Very professional and no pressure. He answered all of our question and was very nice and patient as we decided.
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February 2022 by Muu C.
Last weekend we worked with David L. on designing a kitchen plan with cabinets and countertop and appliances. We had a fantastic experience and really felt good about Sincere. Thank you for all your help David, you are wiz at designing!
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January 2022 by Ilona C.
I have worked with Sincere before and always get good service from them. The most recent time was my own kitchen. We had to search around for the type of cabinets to get but once that was decided, everything went very well indeed! The software they use gives a complete picture of what the space will look like. (The next step will be virtual googles that allow us to stand in our future kitchens!). Sincere was able to get our cabinets to us in time amid a global supply chain shortage - they were very communicative about timing and about receiving the cabinets upon delivery. At first, I also ordered countertops from them but changed my mind about materials. The refund came back to me with no issues and no fussing. They are really good to work with, I will be back!
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December 2021 by Wil H.
We found the perfect bathroom cabinet-mirror here. There was enough selection that we abandoned the VERY expensive model we stopped in to check out and found something cheaper that fits our needs. Their delivery time estimate was "spot-on," a worthy achievement in these supply chain challenged days. When we picked up at their warehouse, all parts were there, so our contractor was able to easily complete the installation. Looks great!
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May 2021 by Ingrid C.
Adding photos to my last review! Thanks again David Lin for designing our kitchen, and helping us to choose the kitchen and bathroom fixtures, including vanities!
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March 2021 by Janet C.
Great experience here. I was expecting a giant import warehouse w minimal customer service from the exterior. Wow. Was I surprised and pleased! Gorgeous selections at both Oakland locations. Excellent customer service. They'll do a computer rendering of your kitchen. I bought American made custom cabinets from a sustainable forest at 30% lower than it would have cost me elsewhere with great customer service, on time delivery and excellent communication from start to finish. Cabinets were flawless upon arrival. Even the delivery company they use is on point. Zero pressure. Take your time, get it right, how can we help you kind of place. Shout out to the very helpful David Lin.
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November 2020 by Karolina T.
I'm working with David on bathroom and kitchen remodel. He is very competent and fast in changing my scribble drawings into complete design! David made a few different 3D options so I could see how they would look and differ in real life. He suggested a few great ideas and how to save some $$$. He is very nice, professional and easy to talk to. He is not only good at his job but also clearly enjoys it. Thank you David, 5* for you!!! Sincere Home Decor is one stop shop where you can get cabinets, floors, counters, faucets, cabinet pulls and more wich makes the selecting process much easier. Yay!
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November 2020 by Christie d.
Sincere exceeded all of my expectations. The consultants were so helpful. I worked with Wendy who went above and beyond. She had great recommendations and was very patient. (Very patient because I was not easy.) Sincere has a great selection of high end appliances and lots of options. I really didn't know where to start and am so thankful for Wendy, Keith and the entire staff. My orders are in and I can't wait for my kitchen to be shiny and new.
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September 2020 by Janny R.
Wendy Qi is my designer. She was very efficient. We designed my kitchen within an hour and everything went smoothly. Keith the manager was very professional.
